Prasanth Ramalingam
Namakkal,TN
Summary
- Over 5.5 years of software testing experience with a focus on Salesforce Health Cloud. Expertise in manual testing, test case design, and defect triaging, ensuring high-quality sprint-based QA delivery. Proficient in JIRA, TestRail, Visual Studio Code, Postman, and WebdriverIO (Mocha). Strong understanding of SDLC, STLC, and Agile methodologies, with familiarity in Gherkin syntax for BDD.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Module Lead – Testing
Trigent Software Inc
Work From Home
04.2024 - Current
- Championed QA initiatives for Salesforce Health Cloud implementation, maintaining high-quality standards.
- Managed small team in executing detailed testing protocols that support project goals.
- Managed functional, integration, and regression testing throughout sprints to maintain project timelines.
- Facilitated defect triage meetings to prioritize issues and secure timely release sign-offs.
- Verified thorough testing of all code changes prior to production deployment, minimizing risks.
- Engineered QA Assistant using custom GPT technology to streamline test case creation and defect reporting.
- Created detailed documentation outlining requirements, procedures, processes. related to the module's development cycle.
- Developed and implemented module-level strategies for improving team productivity.
Senior Test Engineer
Trigent Software Inc
Work From Home
04.2023 - 04.2024
- Executed manual testing, authored test plans, and ran test cases in JIRA/TestRail.
- Coordinated integration testing with cross-functional teams to ensure seamless functionality.
- Led defect triaging and reported critical issues using JIRA.
- Collaborated with developers to resolve complex software functionality issues.
- Identified root causes of defects during software testing cycles.
- Evaluated test results and generated comprehensive reports for development teams.
Software Test Engineer
Trigent Software Inc
Work From Home
12.2020 - 03.2023
- Executed manual test cases across multiple Salesforce modules to ensure functionality and performance.
- Supported sprint reviews and managed bug lifecycles to enhance project quality.
- Conducted client-facing demos to showcase product features and gather feedback.
- Utilized Webdriver IO and JavaScript for automation, increasing test coverage and reliability.
Trainee Test Engineer
Trigent Software Inc
Bengaluru
12.2019 - 12.2020
- Gained foundational testing experience across STLC activities.
IT Recruiter
Savvy Soft Technologies
Coimbatore
07.2018 - 12.2018
- Completed training on resume filtering and essential skill assessment for requirements.
- Contacted candidates in US to verify experience and negotiate rates.
- Scheduled interviews based on candidate availability and client needs.
- Facilitated onboarding process for candidates after receiving job offers at client locations.
Education
Qspiders Software Testing Training -
01.2019
B.E - Electronics and Communication Engineering
Sri Ramakrishna Engineering College
01.2018
HSC -
Sri Vani Matriculation Higher Secondary School
01.2013
SSC -
Sri Vani Matriculation Higher Secondary School
01.2011
Skills
- Manual testing
- Salesforce CRM testing
- API testing
- Gherkin test design
- TestRail management / Qtest / JIRA
- Visual Studio Code usage
- Agile methodology
- Salesforce administration
- WebdriverIO automation
Certification
- Salesforce Certified AI Associate, Salesforce, 01/01/25, 5579568
- WebdriverIO – Complete Beginner Course, SDET Unicorns, 02/01/24
- Salesforce Certified Administrator (SCA), Salesforce, 01/01/23, 2928896
- ISTQB Certified, ISTQB, 01/01/22, 00530277
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work weekQuote
Judge a man by his questions rather than his answers.
Voltaire
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Timeline
Module Lead – Testing
Trigent Software Inc
04.2024 - Current
Senior Test Engineer
Trigent Software Inc
04.2023 - 04.2024
Software Test Engineer
Trigent Software Inc
12.2020 - 03.2023
Trainee Test Engineer
Trigent Software Inc
12.2019 - 12.2020
IT Recruiter
Savvy Soft Technologies
07.2018 - 12.2018
Qspiders Software Testing Training -
B.E - Electronics and Communication Engineering
Sri Ramakrishna Engineering College
HSC -
Sri Vani Matriculation Higher Secondary School
SSC -
Sri Vani Matriculation Higher Secondary School
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