PRASANTH SUBRAMANIAM

SCCM

• Led a major project for SCCM patch management, handling over 6000 servers.
  Implemented security patches and updates to ensure server compliance and security.
• Coordinated with cross-functional teams to schedule and deploy patches with minimal disruption to operations.
• Managed Active Directory user accounts and group policies to streamline user access and security.
• Utilized ServiceNow for ticketing and incident management, addressing and resolving critical issues efficiently.

SCOM

• Monitored and managed over 3000 Windows servers in a large enterprise environment.
• Resolved issues related to server storage, server downtime, and shared drive mapping access.
• Managed Active Directory user accounts, including creation, modification, and deactivation.
• Handled major incidents and raised tickets using ServiceNow, ensuring timely resolution and minimal impact on operations.
  

SCCM Administrator

• Managed OS deployment via task sequences, ensuring smooth and efficient installations.
• Working on Day to day Incidents on Operating system related issues as L3.
• Troubleshot and resolved operating system build issues.
• Imported drivers for specific laptop models to ensure compatibility and performance.
• Fixed Distribution Point (DP) related issues in SCCM to maintain reliable content distribution.
• Streamlined application deployment processes via SCCM, resulting in a 30% reduction in deployment time and improved user satisfaction
• Conducted regular audits and compliance checks through SCCM to ensure all systems were up-to-date with the latest security patches and software versions
• Strong individual contributor with proven ability and excellent verbal and written communication skills to interact with clients and Peers.

Security Patch Management and Application Deployment using SCCM:

• Implemented and managed security patch deployment strategies to ensure all systems were up-to-date and secure.
• Deployed a wide range of applications across the enterprise, ensuring compatibility and minimal disruption to end-users.

Application Packaging via InstallShield and PowerShell Scripting.

• Created and customized application packages using InstallShield to meet specific organizational requirements.
• Automated repetitive tasks and enhanced deployment processes through advanced PowerShell scripting.

Operating System Deployment.
Managed the deployment of operating systems using SCCM task sequences, ensuring efficient and error-free installations.
Troubleshot and resolved OS deployment issues, optimizing the deployment process for various hardware configurations.
SCCM Infrastructure Upgrades and Maintenance:

• Planned and executed SCCM infrastructure upgrades, ensuring minimal downtime and seamless transitions.
• Conducted regular maintenance and performance tuning to ensure the SCCM environment remained robust and reliable.
• Configuring Cloud Management Gateway (CMG) in Azure:
  Set up and configured CMG in Azure to enhance remote device management capabilities.
• Ensured secure and efficient management of remote endpoints, improving overall device compliance and security.
  Managing Large Enterprise Endpoints and Windows Servers via SCCM:
• Administered and maintained a large-scale SCCM environment, managing thousands of endpoints and Windows servers.
• Implemented policies and procedures to ensure consistent and reliable system management across the enterprise.