Prasen Biswas
Bangalore
Summary
Organised Estate Manager experienced in project management and facility oversight. Delivered operational efficiency through effective vendor scheduling and administrative support. Committed to enhancing high-end establishment services and ensuring seamless daily operations.
Overview
3
3
Languages
1
1
Certification
37
37
years of professional experience
Work History
Building Facility Manager
SMR Castle
Banaswadi
11.2024 - Current
- Oversaw preventative and reactive maintenance for buildings, structures, CCTV, fire systems, DG, and lifts, ensuring operational integrity and safety standards.
- Sourced, hired, and supervised third-party contractors, including housekeeping and security providers, to maintain service quality and compliance..
- Sourced, hired, and supervised third-party contractors, including housekeeping and security providers, to maintain service quality and compliance.
- Security and Safety: Implementing security measures to ensure the safety and privacy of the property and its occupants.
- Event Planning: Organizing both intimate family dinners and large-scale parties, coordinating with external caterers and planners.
Sr. Manager - Data Center Facility Management & DevOps
ITC Infotech
Bangalore
07.2017 - 11.2024
- Management of Data Center critical systems like Server, Storage, Network Devices, complies with all local, state, and organisational health and safety guidelines and norms.
- Supervised CCTV, access control, IBMS, fire alarm, GSS, WLD, and rack access control system maintenance; managed rack and raised floor capacity, power, and cooling in data centres to optimise physical infrastructure for current and future IT equipment.
- Executed cost-effective data center infrastructure management using open-source applications and IoT devices (OpenDCIM with Arduino and environmental sensors) to enhance operational efficiency.
- Supervision of general data center administration and operation, finance & employee facilitation, vendor management, IT & Non-IT asset management, E-waste disposal. Upkeep of statutory compliance documents, SOPs, complies with ISO 27001, Tier-III, LEED-V4, LEED-Zero processes.
- ITC Infotech Park - Bangalore
Project Manager - ITC Sankhya Data Center Project
ITC Infotech
Bangalore
06.2011 - 06.2017
- Coordinated migration from old data center infrastructure to new Sankhya Data Center, ensuring smooth transition within limited downtime.
- Led project execution and fostered strong relationships with internal and external teams, ensuring successful completion of build phase.
- Identified and implemented design improvements aligned with existing IT infrastructure, enhancing overall project effectiveness.
- ITC Infotech Park - Bangalore
Manager - IT Project & Operation
ITC Infotech
Haridwar
01.2007 - 05.2011
- Managed multidivisional factory IT infrastructure project; designed and built systems, installed and configured servers and storage systems, including RAID arrays and SANs.
- Managed campus networks, including switches, routers, and wireless access points, VMWare infrastructure, Data Backup Infra, CCTV Systems.
- Maintained machine networks (backnet) with PLCs and industrial networking equipment to ensure operational continuity.
- Provided technical support to factory users, troubleshooting and resolving issues to minimise downtime.
- ITC Limited Haridwar Complex
Officer - IT System Integration
DESCON Limited
06.1999 - 12.2007
- Installed, commissioned, and managed message handling system for CRPF, Indian Army, Dept. of Posts, enhancing communication reliability.
- Built IT infrastructure for National Test House-Kolkata and West Bengal School Service Commission, supporting operational efficiency.
- Managed team of junior officers, providing leadership and guidance for operational efficiency.
- Prepared detailed reports for senior management, outlining operational performance and strategic recommendations.
- Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
Service Engineer
Andrew Yule & Co. Ltd
11.1989 - 05.1999
- Oversaw delivery of 200+ telecommunication projects nationwide, ensuring compliance with safety standards and client requirements.
- Executed installation and commissioning of intrinsically safe and flameproof communication systems across gas, coal mines, oil refineries, and steel plants throughout India.
- Worked for a government-owned enterprise in India
Education
MBA - IT
Sikkim Manipal University
Distance01-2015
Diploma - Electronics & Telecommunication
George Telegraph Training Institute
Kolkata01-1988
Bachelor of Commerce -
University of Kolkata
Kolkata, WB01-1986
Skills
- Data Centre Facility Management
- CRAC
- Fire alarm systems
- Gas suppression systems
- Biometric access systems
- Fire hydrant systems
- Fire extinguisher systems
- Infrastructure Automation
- System Scripting
- Continuous Integration
- Container Management
- Kubernetes Management
- Load Balancing
- Distributed Storage
- Network Storage Solutions
- Kafka messaging
- Windows
- Unix Administration
- Redhat
- Ubuntu
- MSSQL
- MySQL
- MariaDB
- PostGre Sql
- Data Analysis
- Analytical Skills
- Problem-solving
Certification
- Fire Safety Training from R.A. Mundkur Fire & Emergency Services Academy from The Karnataka State Fire and Emergency Services (KSFES)
- ISO/IEC 27001:2013 Training Certification (BSI)
- Foundation Certificate in Green IT (BCS)
- ISO 9001, ISO 14001, OHSAS 18001 Standard Internal Auditor (QCI)
- ITIL V3 Foundation (ITIL)
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified System Administrator (Microsoft)
- ISO 9001:2000 Internal Auditor Training Course (BSI)
Languages
Bengali
Hindi
English
Interests
- Gardening
- Cooking
Accomplishments
- 2014: Winner-Most Valuable Project Manager (ITC Infotech India Ltd)
- 2015: Winner-Star Project – Sankhya New Data Center (ITC Infotech India Limited)
- 2016: Winner-Most Valuable Project Manager (ITC Infotech India Limited)
- 2018: Nominee- Most Valuable Senior Project Manager
Timeline
Building Facility Manager
SMR Castle
11.2024 - Current
Sr. Manager - Data Center Facility Management & DevOps
ITC Infotech
07.2017 - 11.2024
Project Manager - ITC Sankhya Data Center Project
ITC Infotech
06.2011 - 06.2017
Manager - IT Project & Operation
ITC Infotech
01.2007 - 05.2011
Officer - IT System Integration
DESCON Limited
06.1999 - 12.2007
Service Engineer
Andrew Yule & Co. Ltd
11.1989 - 05.1999
MBA - IT
Sikkim Manipal University
Diploma - Electronics & Telecommunication
George Telegraph Training Institute
Bachelor of Commerce -
University of Kolkata