Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Prashant

Prashant

New Delhi

Summary

Dynamic and results-oriented professional with extensive experience at Amazon and other notable organizations. Excelled in providing service, enhancing satisfaction through complex issue resolution and trend analysis. Proven expertise in management, operations, and teamwork, with a flair for quick learning and effective communication. Spearheaded major international events, demonstrating exceptional coordination and computer skills.

Overview

7
7
years of professional experience

Work History

SDS Associate

Amazon
08.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Management Trainee

New Manju Hospital
11.2023 - 04.2024
  • Assisted with day-to-day operations and completed assigned management tasks
  • Executed tasks across departments, gaining practical experience in diverse operational functions
  • Managing staff for smooth functioning of the hospital
  • Administration and Operational management
  • Screened incoming phone calls and relayed detailed messages
  • Keeping payment records of day to day collection of hospital
  • Scheduled meetings, conferences and appointments
  • Managing the incoming and out patients(Admission/Discharge)

Jr Executive

Apparel Export Promotion Council
02.2018 - 03.2021
  • Successfully assisted with management of company.
  • Core team member for organizing and managing International Fairs / Events of AEPC (Sourcing at Magic - USA, Hong Kong Fashion Week - Hong Kong, India Tex Trend Fair - Japan, Who's Next - France, International Sourcing Expo - Australia, Buyer Seller Meet - Spain)
  • Core team member for organizing and managing Domestic Fairs / Events of AEPC (Textile India 2020, WGSN Seminars held at Gurugram, Noida, Jaipur, Mumbai, Bengaluru, Kolkata, Tirupur, Ludhiana)
  • Handling Overseas buyers throughout fairs
  • Secretarial support to Delegates; Logistic arrangements for various overseas Delegations of AEPC
  • Core team member of Graphic Designing Team (Design Cell)
  • Analysis of Feedback, Research & Information and preparing report for events conducted
  • Marketing and Promotion of the Fairs/Events (Both International & Domestic through voice process/mailing)
  • Handling publishment and distribution of organization's monthly Apparel India Magazine
  • Core team member of MMF (Man Made Fibre) project
  • Carried out day-to-day duties accurately and efficiently
  • Core team member of special industry related important notification tracking group
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
  • Successfully delivered on tasks within deadlines

Education

MCA

Arunachal University of Studies
01-2023

BCA

Maharaja Agrasen Himalyan Garhwal University
01-2020

X & XII Standard (CBSE)

Air Force Bal Bharti School
New Delhi
01-2017

Skills

  • Quick Learning
  • Management
  • Operations
  • Teamwork
  • Collaborative
  • Customer service
  • Attention to detail
  • Computer skills
  • Courteous and professional
  • Communication
  • MS office
  • Management support
  • Coordination

Hobbies

Sports , Gaming, Cooking, Learning, Travelling

Timeline

SDS Associate

Amazon
08.2024 - Current

Management Trainee

New Manju Hospital
11.2023 - 04.2024

Jr Executive

Apparel Export Promotion Council
02.2018 - 03.2021

MCA

Arunachal University of Studies

BCA

Maharaja Agrasen Himalyan Garhwal University

X & XII Standard (CBSE)

Air Force Bal Bharti School

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Prashant