Prashant Ahuja
Faridabad
Summary
Organized Assistant General Manager knowledgeable in recruiting staff and handling customer complaints. Creates and implements effective marketing and promotional campaigns to exceed company expectations. Oversees employee performance and tracks weekly progress to achieve defined objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant General Manager-Sales
Asset Deals LLP
Gurgaon
06.2024 - Current
- Developed and executed sales strategies, consistently surpassing assigned sales targets.
- Generated and evaluated potential leads, assessed customer requirements, and crafted customized sales pitches.
- Established and nurtured lasting connections with clients, brokers, and industry peers.
- Prepared and delivered sales presentations to potential clients.
- Managed and optimized the entire sales process to ensure efficiency and effectiveness.
- Managed and motivated a team of sales representatives.
- Utilized sales data analysis to uncover trends and devise improvement strategies.
- Kept abreast of market trends and competitor activity.
Corporate Sales Manager
Amitoje India Pvt Ltd
New Delhi
02.2023 - 04.2024
- Researched prospects and evaluated their industry position to identify business opportunities.
- Developing rapport with prospects to sell products; effectively offering recommended solutions.
- Providing support, information, and guidance to potential and existing clients to maintain relationships.
- Negotiated with clients to provide quotes, estimates, and secure initial orders.
- Ensured excellent customer support and after-sales service. Directed a sales team, contributing to a 25% rise in sales.
- Managed and led a sales and marketing team to successfully accomplish organizational objectives
Business Development Manager
Ventilair India Pvt Ltd
Faridabad
08.2017 - 02.2023
- Successfully surpassed monthly sales targets (10 lakhs+) for food processing machinery.
- Cultivated strong relationships with key retail clients for business growth.
- Increased revenue by 25% in Year 1 through strategic sales initiatives, including customer segmentation.
- Offered mentorship and support to team members in reaching their daily targets.
Associate Engineer
Aricent Technology Ltd
Gurgaon
12.2015 - 08.2017
- Provided support for Cisco equipment used by global telecom providers.
- Achieved high rate of first-call resolutions while resolving customer issues.
- Provided efficient problem-solving skills to resolve complaints promptly and implement preventative measures for future issues.
Customer Support Engineer
Hitachi Systems Micro Clinic Pvt Ltd
New Delhi
11.2014 - 12.2015
- Advised high-value clients on network solutions and site surveys as a Pre-Sales Consultant.
- Enhanced service quality by implementing scripts and providing support to end-users.
- Participated in training sessions on emerging technologies relevant to the position.
- Created detailed documentation regarding customer interactions and resolutions.
- Analyzed data trends to identify areas of improvement within the team.
Associate
Wipro Limited
New Delhi
10.2013 - 05.2014
- Achieved exceptional sales performance by exceeding the daily upsell quota of US$250 for printers & cartridges, all while maintaining a high level of SLA compliance.
- Built relationships with customers by providing friendly customer service.
- Collaborated with other departments to ensure successful product launches.
Education
Post Gradulate Diploma In Management - IT Project Management
Welingkar Institute of Management
Mumbai, MH06-2015
Bachelor of Technology - Electronics And Communications Engineering
MAHARSHI DAYANAND UNIVERSITY
Rohtak, HR08-2008
Higher Secondary Certificate -
DYNASTY INTERNATIONAL PUBLIC SCHOOL
Faridabad, HR04-2007
Secondary School Certificate -
Deep Memorial Public School
Ghaziabad, UP04-2005
Skills
- Team leadership strength
- Operations Management
- Business operations background
- Workflow Coordination
- Customer Retention
- Service Quality
- Customer Relationship Management
- Upselling
- Relationship Management
- Customer Service
- Lead Generation
- Leadership
- Adaptability
- Negotiation
- Data Analysis
- Business Development
- Consultative Selling
Languages
Hindi
First Language
English
Proficient (C2)
C2
Dutch
Beginner (A1)
A1
Accomplishments
- Awarded as a Best Sales Person in the last Quarter -Amitoje India Pvt Ltd.
Certification
- Cisco Certified Network Associate
Timeline
Assistant General Manager-Sales
Asset Deals LLP
06.2024 - Current
Corporate Sales Manager
Amitoje India Pvt Ltd
02.2023 - 04.2024
Business Development Manager
Ventilair India Pvt Ltd
08.2017 - 02.2023
Associate Engineer
Aricent Technology Ltd
12.2015 - 08.2017
Customer Support Engineer
Hitachi Systems Micro Clinic Pvt Ltd
11.2014 - 12.2015
Associate
Wipro Limited
10.2013 - 05.2014
Post Gradulate Diploma In Management - IT Project Management
Welingkar Institute of Management
Bachelor of Technology - Electronics And Communications Engineering
MAHARSHI DAYANAND UNIVERSITY
Higher Secondary Certificate -
DYNASTY INTERNATIONAL PUBLIC SCHOOL
Secondary School Certificate -
Deep Memorial Public School
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