Summary
Overview
Work History
Education
Skills
Cricket
Timeline
Generic
Prashant Bhatt

Prashant Bhatt

Technical Desk
Navi Mumbai

Summary

Remarkable experience in supporting, communicating and personally interacting with customers.Excellent teamwork and cross function relationship management skills.exceptional time management and analytical skills

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Technical Desk

Plada Infotech services Pvt Ltd (Yes Bank)
Airoli
04.2022 - Current
  • Handling Customer support officers technical queries and ensuring end to end solution
  • Responsible for installation errors, user issues and any other technical problem that prevents the customer from using your product
  • Handling digital banking related officers queries give them logical solution
  • Responsible for Mobile Banking , Net banking , UPI ,MSME, Whattsapp Banking

Customer Service Associate

Q connqet
10.2019 - 11.2021
  • Develop and maintain professional and productive ongoing client relationships with designated clients, ensuring elevated service levels are met with new and existing clients, including.

Customer Service Associate

Vara Pvt ltd
04.2019 - 10.2019
  • Maintaining regular contact and developing strong relationship with clients
  • Oversee day to day work of lower staff.

Education

Bachelor of Science - Information Technology

Mumbai University
Vashi
06.2016 - 09.2018

Skills

Customer Relation build-upundefined

Cricket

Coaching , Playing and Watching

Timeline

Technical Desk

Plada Infotech services Pvt Ltd (Yes Bank)
04.2022 - Current

Customer Service Associate

Q connqet
10.2019 - 11.2021

Customer Service Associate

Vara Pvt ltd
04.2019 - 10.2019

Bachelor of Science - Information Technology

Mumbai University
06.2016 - 09.2018

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Prashant BhattTechnical Desk