Prashant Bisht
Najafgarh
Summary
Insurance Operations Professional with 8+ years of experience across Employee Benefits, US Healthcare Claims, Billing, Policy Administration, Client Services, and Reconciliation. Experienced in client communication, policy documentation, billing operations, and data validation. Experienced in Advanced Excel and currently developing SQL skills for reporting and data analysis.
Overview
11
11
years of professional experience
Work History
Specialist
MARSH
11.2021 - Current
- Currently associated with Asia healthcare domain part of HBB- CORE team.
- Set up end-to-end billing policy, uploaded census, managed movement, and computed billing.
- Provided cross-functional support to the Manual Billing and Movements teams during peak operations
- Reconciled client data and computed results via HBB production.
- Coordinated with CRM to ensure accurate policy documentation and census queries via email.
- Prepared and maintained internal management information system reports.
- Conducted audits and gave feedback to new joiners.
- Prepared and circulated meeting minutes (MoM) within the team.
Sr. Process Associate
Concentrix Daksh Services India Pvt Ltd
04.2017 - 10.2021
- Contributed to US healthcare domain as part of claim payments team.
- Trained in (Physician claims) & U-B(Medical claims).
- Managed email correspondence to facilitate timely responses and enhance communication.
- Navigate system tools & screen efficiently and effectively e.g., Main frame, cork board, viper & so on.
- Utilized documentation, materials, and websites to ensure accurate claims processing.
Process Associate
Genpact
11.2015 - 12.2016
- Managed processing of various customer account activities in accounts receivable domain.
- Maintaining records on excel sheets & validation of deductions.
- Billed customers for write-off recovery through their portals and emails.
- Followed up with customers via email to resolve incorrect payments promptly.
- Monitored incoming repayments and collected payments using SAP.
- Ensured timely submission of repayment files to facilitate financial reconciliation. on month end.
Education
MBA - Finance
Bharti Vidyapeeth esteemed university (BVDU)
Delhi01-2019
BBA -
GGSIP University
Delhi01-2015
Class 12th - Commerce stream
SKV NO-1, Delhi CBSE Board
01-2012
Class 10th -
SKV NO-1, Delhi CBSE Board
01-2010
Skills
- Mutual fund certification
- Advanced Excel
- Billing policy development
- Billing management
- SQL fundamentals
- Data reconciliation
- Cross-functional collaboration
Disclaimer
I hereby declare that the information given above is to the best of my knowledge and belief.
Personal Information
- Date of Birth: 11th December, 1994
- Nationality: Indian
Additional responsibilities
- Prepared and maintained internal MIS reports.
- Provided floor support to new joiners, conduct audits and provide appropriate feedback accordingly.
- Prepared and circulated meeting minutes (MoM) with in the team.
Timeline
Specialist
MARSH
11.2021 - Current
Sr. Process Associate
Concentrix Daksh Services India Pvt Ltd
04.2017 - 10.2021
Process Associate
Genpact
11.2015 - 12.2016
MBA - Finance
Bharti Vidyapeeth esteemed university (BVDU)
BBA -
GGSIP University
Class 12th - Commerce stream
SKV NO-1, Delhi CBSE Board
Class 10th -
SKV NO-1, Delhi CBSE Board