Prashant Dixit
Ghaziabad
Summary
Dynamic leader with a proven track record at College Dekho, enhancing sales strategies and team performance. Expert in process improvement and staff management, achieving significant customer satisfaction and sales growth. Skilled in MS Excel and fostering teamwork, consistently exceeding KPIs. Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
7
7
years of professional experience
Work History
Assistant Manager , Team Leader
College Dekho
Gurugram
02.2022 - Current
- Managing client-based ops (B2B) for the admission process and helping clients to keep the operation on the same page with the sales and S&D team.
- Maintaining relations with clients and delivering the desired goals.
- Monitor daily and weekly process performance.
- Team management and strategy planning, and working towards delivering the required admission target.
- Encourage and motivate the team to meet DRR admission targets without any impact on SLA.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects..
Sales Manager , Team Leader
Quarks Technosoft
Noida
01.2019 - 09.2021
- Responsible for motivating and advising their reps to improve their performance, as well as hiring and training new sales representatives.
- Achieving objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
- Building and maintaining client relations.
- Working with internal departments, such as the Marketing or Product teams, to engage audiences and climb more deeply.
- Meeting and exceeding KPIs and sales targets.
- Possessing a deep knowledge of the business's product offerings and value propositions.
- Solve problems for clients and customers by developing innovative, tailored sales solutions.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Sales Account Manager
Times Business Solution
Noida
01.2018 - 01.2019
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients.
- Act as the point of contact and handle customers' individual needs.
- Generate new business using existing and potential customer networks.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Supervise account representatives to ensure sales increase.
- Report on the status of accounts and transactions.
- Set and track sales account targets, aligned with company objectives.
- Monitor sales metrics, quarterly sales results, and annual forecasts; suggest strategies for growth.
- Maintained accurate records of all sales activities including client communications, presentations, proposals, forecasts.
Education
Class XII -
U.P Board
01.2015
Class X -
C.B.S.E Board
01.2013
Bachelor of Science - Mathematics
Swami Vivekanand Subharti University
MerrutSkills
- Process Improvement
- Staff management
- Teamwork
- Team handling
- Employee Training Skills
- Route Cause Analysis
- Sales strategies
- Quality and Performance Management
- Telecommunication
- MS Excel
- MS PowerPoint
- MS Outlook
Languages
- English
- Hindi
Personal Information
- Father's Name: Shri. Rajneesh Dixit
- Date of Birth: 06/29/98
- Marital Status: Single
Timeline
Assistant Manager , Team Leader
College Dekho
02.2022 - Current
Sales Manager , Team Leader
Quarks Technosoft
01.2019 - 09.2021
Sales Account Manager
Times Business Solution
01.2018 - 01.2019
Class XII -
U.P Board
Class X -
C.B.S.E Board
Bachelor of Science - Mathematics
Swami Vivekanand Subharti University
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