Prashant Gaur
Sales & Marketing
Gurugram
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
7
7
years of professional experience
Work History
Head of Sales & Marketing
Mckallen Services Limited
Gurgaon, Haryana
01.2024 - Current
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
- Established robust sales pipelines by leveraging market data and conducting targeted outreach efforts.
- Implemented data-driven sales techniques that enabled the team to identify potential leads more effectively and increase conversion rates.
- Streamlined internal processes for improved efficiency, reducing overhead costs and increasing profitability.
- Implemented CRM systems to streamline communication between departments leading to improved collaboration on projects.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Created and managed social media campaigns to increase brand engagement.
- Sourced advertising opportunities to place adverts in press and social media.
- Coordinated with design and media teams to develop high-quality creative assets.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
Head of Sales
Odint Consulting
Gurgaon
10.2021 - 01.2024
- Developed and implemented sales strategies to improve market share.
- Conducted customer surveys and analyzed results to identify areas of improvement.
- Directed a team of sales managers, providing guidance on successful sales tactics.
- Created training programs for new sales employees.
- Analyzed competitive data and identified opportunities for growth in the marketplace.
- Monitored performance metrics to ensure targets were met.
- Coordinated with marketing teams to develop promotional materials, campaigns, and pricing models.
- Negotiated contracts with vendors and customers to maximize profitability.
- Identified potential new markets and developed strategic plans for expansion into those markets.
- Managed budgeting processes related to sales operations, including forecasting future revenue streams.
- Recruited, trained, evaluated, coached, and mentored sales staff members as needed.
- Reviewed customer feedback from surveys and other sources to identify areas of improvement in customer service delivery.
- Maintained professional network of potential clients and business opportunities.
- Achieved company growth and brand development through market expansion and sales.
Business Development Associate
Byju's The Learning App
Noida
08.2020 - 10.2021
- Prospected potential customers by cold calling businesses and individuals to introduce products and services.
- Developed and maintained relationships with clients through effective communication on the phone.
- Maintained records of customer interactions, account status, changes or updates, and produced activity reports.
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
- Assessed customer requirements and developed pre-sales solutions to meet their needs.
Senior Reservation Sales Associate
Praxis Service Pvt. Ltd.
Gurgaon
03.2018 - 07.2020
- Provided customer service by responding to telephone and email inquiries in a timely manner.
- Processed reservations from the central reservation system, third-party websites, and walk-in guests.
- Assisted guests with special requests such as room upgrades or late checkouts.
- Verified guest information including name, address, payment method. prior to confirming the reservation.
- Monitored availability of rooms and updated records accordingly.
- Maintained up-to-date knowledge of hotel products, services, pricing plans, discounts, and policies.
Housekeeping Assistant
The Oberoi Hotels
Gurgaon
05.2017 - 03.2018
- Cleaned guest rooms, including changing bed linens and replenishing towels and toiletries.
- Organized closets and shelves in order to ensure a neat appearance of the work area.
- Assisted guests with special requests or needs while on property.
- Maintained cleanliness standards for all assigned areas according to company policies and procedures.
- Reported any maintenance issues or damages to appropriate personnel.
- Inspected vacated rooms for cleanliness and damage prior to room being put back into inventory.
Education
Bachelor of Hotel Management & Catering Technology - Hotel Management
IIMT Hotel Management College
07-2018
Intermediate - Commerce
Maharaja Agrasen Public School
04-2013
High School
Loyal Public School
04-2011
Skills
- Leadership
- Product Knowledge
- Good Telephone Etiquette
- Product And Service Sales
- Business-To-Customer Expertise
- Sales operations
- CRM proficiency
- Vendor Management
- Sales Tracking
- Revenue Forecasting
- Sales team training
- Pipeline Management
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Work-life balanceCompany CulturePersonal development programsTimeline
Head of Sales & Marketing
Mckallen Services Limited
01.2024 - Current
Head of Sales
Odint Consulting
10.2021 - 01.2024
Business Development Associate
Byju's The Learning App
08.2020 - 10.2021
Senior Reservation Sales Associate
Praxis Service Pvt. Ltd.
03.2018 - 07.2020
Housekeeping Assistant
The Oberoi Hotels
05.2017 - 03.2018
Bachelor of Hotel Management & Catering Technology - Hotel Management
IIMT Hotel Management College
Intermediate - Commerce
Maharaja Agrasen Public School
High School
Loyal Public School
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