Prashant Mishra
Chandigarh
Summary
Experienced Technical Project Manager with a proven track record of successfully delivering complex projects within scope, timeline, and budget. Possesses strong leadership skills, technical expertise, and a customer-centric approach. Expertise in agile methodologies, stakeholder management, and driving cross-functional teams towards project success. Adept at mitigating risks, resolving issues, and ensuring the highest standards of quality. Excellent communication and problem-solving abilities combined with a strategic mindset to align projects with organizational objectives. Committed to continuous improvement and leveraging technology to drive innovation and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Project Manager
BuzzClan Info Services Pvt Ltd
Chandigarh
01.2020 - Current
- Managed multiple project teams engaged in software and database development in cross-functional environment to reach project success
- Collected and reviewed project stakeholder requirements with help of meetings, walkthrough and interviews, produced business requirements documentation and created mock-ups
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams
- Conveyed project objectives to internal and external stakeholders and maintained open communication to keep close eye on progress against targets
- Led cross-functional teams and managed end-to-end project lifecycle, ensuring successful delivery of complex projects within scope, budget, and timeline
- Implemented the DevOps practices to streamline the deployment processes, resulting in increased efficiency and faster time-to-market
- Utilized GitLab as a source code repository and collaboration platform, managing code versioning, branching, and merging, and facilitating seamless collaboration among development teams
- Oversaw the implementation and customization of ServiceNow as an IT service management platform, driving process automation, incident management, change management, and problem management
- Orchestrated Kubernetes deployments for containerized applications, optimizing scalability, availability, and triaging issues with pods on production as well as on lower environments
- Monitored and enforced SLA compliance, tracking key performance indicators and implementing corrective actions to meet or exceed service level agreements
- Managed WebSphere Application Server instances, including installation, configuration, deployment, and troubleshooting, ensuring the availability and performance of critical business applications
- Implemented application performance monitoring tools to proactively identify and resolve performance bottlenecks, optimize resource utilization, and improve end-user experience
- Gained exposure to AWS services and technologies, leveraging cloud infrastructure to design, deploy, and scale applications, ensuring cost-effectiveness and reliability.
- Managed multiple projects with competing deadlines in a fast-paced environment.
- Lead weekly status meetings with stakeholders to review progress and address issues.
- Resolved complex technical issues related to the database layer of applications.
- Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
- Devised project strategies and scopes in accordance with established methodologies from conceptualizing ideas to implementing plans and optimizing operations.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Created cost-effective solutions for customers to optimize their cloud infrastructure.
- Monitored performance of cloud services including storage accounts, databases, virtual machines and web apps.
- Provided technical guidance to development teams to build scalable applications.
- Optimized costs by identifying opportunities for consolidation and right sizing of resources.
Software Test Engineer
BuzzClan Info Services Pvt Ltd
Chandigarh
01.2019 - Current
- Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation
- Tracked quality assurance metrics and liaised with internal teams
- Collaborated with developers, system installers and technical support representatives in identifying errors to determine appropriate team to consult for resolving issue
- Updated software documentation and user guides to align with current features and comply with best-practice standards
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement
- Worked with off-site teams to complete timely tests and facilitate smooth product releases
- Used Jira to maintain detailed records of known bugs and patches
- Knowledge and hands-on experience with tools like Redmine, Jira, Confluence and ServiceNow
- Recreated conditions submitted through client error logs to test performance under circumstances likely to reveal operating system compatibility issues and other desktop environment shortcomings.
Skills
- Project Team Coordination
- Performance Monitoring
- Technology Implementation
- Work Planning and Prioritization
- Team Leadership
- Stakeholder Relations
- Technical Troubleshooting
- Deployment Monitoring
- Change Management
- Project Planning
- Deadline Driven
- Resource Identification
- Deliverable Tracking
- Agile Methodologies
- Presentations and Demonstrations
- Relationship Building
- Roadmap Planning and Prioritization
- Amazon Web Services
- Resource Coordination
- Continuous Deployment
- Quality Assurance
- Risk Mitigation
- Performance Management
- Performance Optimization
- Incident Management
- Linux Operating System
Certification
- Certified Scrum Master
- Oracle Cloud Infrastructure Associate
- Oracle Cloud Infrastructure AI&ML Associate
- AWS certified Solution Architect-Associate
- AWS Cloud Practitioner
Activities
- Rockstar of the Year-2020
- Consistent Player for the year-2021
- Iron Pillar for Technology Initiatives-2022
Timeline
Technical Project Manager
BuzzClan Info Services Pvt Ltd
01.2020 - Current
Software Test Engineer
BuzzClan Info Services Pvt Ltd
01.2019 - Current
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