Infotainment
Prashant Pant
Product Manager
Bengaluru
Summary
Diligent Product Manager offering 11+ years of industry success, including product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch prowess.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Product Manager
Victoria's Secret & CO
Bengaluru
06.2021 - Current
- Prioritized roadmap in order to achieve product goals and metrics.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Lead & delivered OKRs independently as a Checkout India team: Apple Quick Pay, Colorado Delivery Fee, Predictive Delivery Dates, Address Enhancement, Sticky Place Order CTA (for alternate payments too) and Smart gift.
- Driven Daily scrum, Backlog grooming, Sprint planning, Sprint retro and Sprint demo.
- Managed & maintained all Checkout related confluence docs to ensure its up-to-date
- Spear headed traffic splits and A/B Test results
Product Manager
Teamlease E-Hire Ltd
Bangalore
02.2019 - 12.2020
- Managed recruitment product development cycle, including prototyping designs and coordinating mass production.
- Managed benchmarks, product demonstrations and testimonials for performance evaluation.
- Attained margins of more than 30-40% while leading product development.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Coordinated design meetings and decisions across 9 internal departments and teams.
- Spearheaded collaborative efforts between Business Heads and Technology Heads to bring products to market.
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Helped incorporate product changes to drive customer engagement and firm profits.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Senior Associate
Dell International Services
Bangalore
08.2017 - 02.2019
- Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
- Tracked all hours and expenses to keep project on task and within budgetary parameters.
- Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
- Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
- Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
- Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
- Gathered requirements for ongoing projects and organized details for management use.
Project Co-ordinator
NIIT Ltd
Bangalore
01.2017 - 06.2017
- Monitored social media and online sources for industry trends.
- Worked with Trainers to understand needs and provide Training Management service.
- Saved Rs. 52 lakhs by implementing cost-saving initiatives that addressed long-standing problems.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Customer Service Associate
Accenture Operations
Bangalore
11.2013 - 05.2016
- Managed customer relations and customer service through daily communication and interaction.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Utilized exceptional communication to connect with customers, assess needs and present solutions.
Associate Software Engineer
CGI
Bangalore
12.2010 - 11.2012
- Debugged code and located root causes of problems by reviewing configuration files and logs.
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Coordinated with hardware and system engineering leads to gather and develop system requirements.
- Supported software integration and implemented maintenance enhancements to bolster product development cycle.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
- Installed and configured software applications and tested solutions for effectiveness.
Education
MBA - Information Technology Project Management
Sikkim Manipal University
Bangalore 08.2014 - 12.2018
BSc.IT. - Information Technology
Mumbai University
Mumbai 08.2006 - 08.2009
HSC - Science
Maharashtra State Board
Boisar 06.2004 - 08.2006
10th - -
Maharashtra State Board
Boisar 06.2003 - 07.2004
Skills
Product development
Certification
Diploma in .Net Technologies
Interests
Public Speaking
Cooking
Timeline
Product Manager
Victoria's Secret & CO
06.2021 - Current
Product Manager
Teamlease E-Hire Ltd
02.2019 - 12.2020
Senior Associate
Dell International Services
08.2017 - 02.2019
Project Co-ordinator
NIIT Ltd
01.2017 - 06.2017
MBA - Information Technology Project Management
Sikkim Manipal University
08.2014 - 12.2018
Customer Service Associate
Accenture Operations
11.2013 - 05.2016
Associate Software Engineer
CGI
12.2010 - 11.2012
Diploma in .Net Technologies
08-2010
BSc.IT. - Information Technology
Mumbai University
08.2006 - 08.2009
HSC - Science
Maharashtra State Board
06.2004 - 08.2006
10th - -
Maharashtra State Board
06.2003 - 07.2004
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