Prashant Patil
Associate SAP Basis consultant
Pune
Summary
Experienced SAP Basis Consultant with a strong track record in managing SAP and IT products for diverse clients of all sizes. Proficient in overseeing the entire product lifecycle, from installation to end-of-life processes. Provides hands-on technical support and remote training services to ensure smooth operations for clients.
Overview
4
4
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages
Work History
Technical Operations Engineer
Omnipayments Software
11.2021 - 05.2022
- Provided outstanding technical support to clients.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company.
- Worked to support the senior creative staff with day to day tasks.
- Monitoring transactions and dashboards.
- Using putty for downloading files into local machine for further procedures and cleaning disks using Linux commands.
- SQL queries for retrieving data.
Technical Support Engineer at ISP (Freelance)
WSNL BROADBAND
05.2022 - 02.2023
- Worked to wholly support our corporate commitment to equal opportunity, Diversity and inclusion.
- Identify, Investigates, and resolved users problems with computer software and hardware.
- Field support calls, chat, email and other communications from users with inquiries regarding software programming, connectivity and similar concerns.
- Visited data center for server changes and hardware upgrade.
Associate SAP Basis Consultant
Infrabeat Technologies
04.2023 - Current
- Managed system performance and user profiles.
- Installed kernel upgrades per technical documentation guidelines, adhering to SAP's best practices.
- Recommended hardware sizing, installation, and configuration plans.
- Troubleshot complex technical issues, providing expert guidance and timely resolutions for clients.
- Performed root cause analysis on technical issues and developed effective resolutions.
- Mentored junior SAP Basis administrators, fostering a culture of continuous learning and professional development within the team.
- Trained end-users on the intricacies of SAP Basis administration, enhancing their knowledge and skills for effective system usage.
- Managed SAP system upgrades, ensuring seamless transitions with minimal disruption to business operations.
- Drafted database reorganization strategies to reduce hardware and operational waste.
- Implemented security measures for SAP systems, ensuring data integrity and protection against unauthorized access.
- Applied necessary support packs to SAP and Oracle products, maintaining up-to-date and secure software installations.
- Actively participated in cross-functional meetings aimed at aligning IT goals with broader organizational objectives for seamless collaboration between departments.
- Contributed to the planning and execution of successful migration projects, seamlessly transitioning clients'' SAP landscapes to new platforms or environments.
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
- Trained and mentored junior staff on SAP system operations and functionality.
- Applied widely accepted SAP best practices to SAP implementation, providing rapid onboarding.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Established strong relationships with key stakeholders by effectively communicating project progress and addressing any challenges that arose during implementation phases.
- Integrated third-party software into SAP-based solutions and installations, verifying compatibility and interoperability.
- Evaluated emerging technologies within the SAP landscape to identify new tools or methodologies that could be incorporated into current processes for enhanced efficiency or security.
- Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
- Enhanced application stability through robust patch management procedures, minimizing risk of failures due to outdated software versions.
- Implemented NetWeaver and J2EE platform.
- Implemented System Refresh in various systems.
Education
SSC -
Orion English medium School
HSC - undefined
Moolji Jaitha college
IT Engineering - undefined
Marathwada Mitra Mandal college of Engineering
PGDM - Data science and machine learning with AI
Intellipaat.com
12.2022 - Current
Skills
Excel proficiency
Skilled in Python development
Collaborative teamwork
Database management with MS SQL
Ability to adjust to new challenges
Microsoft Power BI
Communication
Experience with Amazon cloud services
Familiarity with Linux environments
Experienced in Microsoft Office applications
Computer networking
Technical troubleshooting
Application installations
Remote support
Ticket management
Root-cause analysis
Backup and recovery
Windows OS support
SAP user management
SAP netweaver administration
SAP kernel upgrades
Disaster recovery planning
SAP S and 4HANA migration
SAP solution manager
SAP patch management
SAP performance tuning
J2EE
Systems configuration
Netweaver
Reporting skills
Performance monitoring
Database management
Portal administration
SAP security management
SAP integration technologies
SAP web dispatcher
SAP client administration
SAP system administration
SAP HANA administration
SAP fiori configuration
SAP license management
Portal management
Change request management
ABAP development
SAP system implementation
System upgrades
Requirements gathering
S/4 HANA
SAP monitoring tools
SAP transport management
SAP basis troubleshooting
Timeline
Associate SAP Basis Consultant
Infrabeat Technologies
04.2023 - Current
PGDM - Data science and machine learning with AI
Intellipaat.com
12.2022 - Current
Technical Support Engineer at ISP (Freelance)
WSNL BROADBAND
05.2022 - 02.2023
Technical Operations Engineer
Omnipayments Software
11.2021 - 05.2022
HSC - undefined
Moolji Jaitha college
IT Engineering - undefined
Marathwada Mitra Mandal college of Engineering
SSC -
Orion English medium School
Accomplishments
- National level football player.
- Represented Pune University in Athletics.
- National level kungfu competition winner.
- Played competitive multiplayer games at high level.
Languages
Marathi
English
Hindi
Interests
Learning new technologies
Watching and playing Football
Visiting and exploring Forts
Watching Anime
Personal Information
- Date of Birth: 11/20/95
- Nationality: Indian