Prashant Patil
Associate SAP Basis consultant
Pune
Summary
Experienced SAP Basis Consultant with a strong track record in managing SAP and IT products for diverse clients of all sizes. Proficient in overseeing the entire product lifecycle, from installation to end-of-life processes. Provides hands-on technical support and remote training services to ensure smooth operations for clients.
Overview
4
4
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages
Work History
Technical Operations Engineer
Omnipayments Software
11.2021 - 05.2022
- Provided outstanding technical support to clients.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company.
- Worked to support the senior creative staff with day to day tasks.
- Monitoring transactions and dashboards.
- Using putty for downloading files into local machine for further procedures and cleaning disks using Linux commands.
- SQL queries for retrieving data.
Technical Support Engineer at ISP (Freelance)
WSNL BROADBAND
05.2022 - 02.2023
- Worked to wholly support our corporate commitment to equal opportunity, Diversity and inclusion.
- Identify, Investigates, and resolved users problems with computer software and hardware.
- Field support calls, chat, email and other communications from users with inquiries regarding software programming, connectivity and similar concerns.
- Visited data center for server changes and hardware upgrade.
Associate SAP Basis Consultant
Infrabeat Technologies
04.2023 - Current
- Managed system performance and user profiles.
- Installed kernel upgrades per technical documentation guidelines, adhering to SAP's best practices.
- Recommended hardware sizing, installation, and configuration plans.
- Troubleshot complex technical issues, providing expert guidance and timely resolutions for clients.
- Performed root cause analysis on technical issues and developed effective resolutions.
- Mentored junior SAP Basis administrators, fostering a culture of continuous learning and professional development within the team.
- Trained end-users on the intricacies of SAP Basis administration, enhancing their knowledge and skills for effective system usage.
- Managed SAP system upgrades, ensuring seamless transitions with minimal disruption to business operations.
- Drafted database reorganization strategies to reduce hardware and operational waste.
- Implemented security measures for SAP systems, ensuring data integrity and protection against unauthorized access.
- Applied necessary support packs to SAP and Oracle products, maintaining up-to-date and secure software installations.
- Actively participated in cross-functional meetings aimed at aligning IT goals with broader organizational objectives for seamless collaboration between departments.
- Contributed to the planning and execution of successful migration projects, seamlessly transitioning clients'' SAP landscapes to new platforms or environments.
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
- Trained and mentored junior staff on SAP system operations and functionality.
- Applied widely accepted SAP best practices to SAP implementation, providing rapid onboarding.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Established strong relationships with key stakeholders by effectively communicating project progress and addressing any challenges that arose during implementation phases.
- Integrated third-party software into SAP-based solutions and installations, verifying compatibility and interoperability.
- Evaluated emerging technologies within the SAP landscape to identify new tools or methodologies that could be incorporated into current processes for enhanced efficiency or security.
- Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
- Enhanced application stability through robust patch management procedures, minimizing risk of failures due to outdated software versions.
- Implemented NetWeaver and J2EE platform.
- Implemented System Refresh in various systems.
Education
SSC -
Orion English medium School
HSC - undefined
Moolji Jaitha college
IT Engineering - undefined
Marathwada Mitra Mandal college of Engineering
PGDM - Data science and machine learning with AI
Intellipaat.com
12.2022 - Current
Skills
Excel proficiency
Timeline
Associate SAP Basis Consultant
Infrabeat Technologies
04.2023 - Current
PGDM - Data science and machine learning with AI
Intellipaat.com
12.2022 - Current
Technical Support Engineer at ISP (Freelance)
WSNL BROADBAND
05.2022 - 02.2023
Technical Operations Engineer
Omnipayments Software
11.2021 - 05.2022
HSC - undefined
Moolji Jaitha college
IT Engineering - undefined
Marathwada Mitra Mandal college of Engineering
SSC -
Orion English medium School
Accomplishments
- National level football player.
- Represented Pune University in Athletics.
- National level kungfu competition winner.
- Played competitive multiplayer games at high level.
Languages
Marathi
English
Hindi
Interests
Learning new technologies
Watching and playing Football
Visiting and exploring Forts
Watching Anime
Personal Information
- Date of Birth: 11/20/95
- Nationality: Indian
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