Results-oriented Trade Finance Manager with expertise in financial risk management and compliance. Proficient in processing letters of credit and meeting NFB targets. Strong analytical skills and effective communication foster positive outcomes in cross-border transactions and client relationships.
Work History
Trade Finance Manager
3 Years 6 Months
IDBI Bank | Mumbai, Maharashtra | 05.2023 - Current
Handled letters of credit, bank guarantees, and documentary collections.
Processed letters of credit accurately and followed UCP 600 guidelines.
Identified and reduced financial and compliance risk in cross-border transactions.
Maintained compliance with international trade rules, AML requirements, and sanctions controls.
Supported international trade transactions by ensuring compliance with regulatory requirements and managing financial risk.
Managed inward and outward remittances.
Provided various Trade Finance services to Corporate Clients
Achieved non-fund based targets through effective management of trade finance transactions.
Maintained compliance with FEMA regulations in all financial transactions.
Completed various SWIFT based transactions with minimum TAT
Instrumental in performing various activities including UAT for implementing new Digital Platform for Trade and Remittance.
Relationship Manager
10 Months
IDBI Bank | Mumbai, Maharashtra | 07.2022 - 05.2023
Identify and acquire new clients through presentations, pitches, and networking, ensuring smooth onboarding and relationship development.
Managed client relationships, provided financial advice, promoted banking products, and ensured client satisfaction to support bank growth.
Delivered tailored financial solutions, including investment advice, loans, and credit facilities, based on client circumstances and risk appetite.
Oversee client portfolios, monitor account performance, and recommend adjustments to optimize financial outcomes.
Exceeded branch business targets in Structured Retail Products, Loan Products, Insurance, and Mutual Funds.
Work closely with internal teams such as underwriting, compliance, legal, and back-office operations to ensure seamless client service and onboarding.
Service and Operations Manager
5 Years 3 Months
IDBI Bank | Mumbai, Maharashtra | 04.2017 - 07.2022
Managed daily branch operations, ensuring strict adherence to operational guidelines across cash management, ATM operations, remittances, key movements, locker management, demat operations, security stationery, deliverables, and government business.
Optimized resource utilization for cost control and expense management, maximizing branch profitability while managing vendor relationships and preventing income leakage during banking transactions.
Maintained high service standards, resolved customer complaints promptly, and monitored customer satisfaction through feedback mechanisms, implementing necessary remedial measures.
Oversaw control and supervision of client accounts and deposits as well as internal and office accounts, including clearing, suspense, and deposits with external agencies.
Monitored adherence to KYC guidelines by the branch during the onboarding of new customers.
Customer Service Executive
1 Year 8 Months
IDBI Bank | Mumbai, Maharashtra | 07.2015 - 03.2017
Managed and resolved customer complaints and inquiries, ensuring timely issue resolution to enhance customer satisfaction
Informed and advised customers on bank products and services, aligning solutions with their financial needs
Assisting customers with routine account-related requests such as funds transfers, automatic payments, stop payments, inquiries about bank deposit products and service charges
Performing services including check cashing, withdrawal processing, and depositing money
Maintaining a comprehensive understanding of all bank products, services, and policies
Updating customer information in the bank’s system and ensuring that all customer information is accurate and up to date
Identifying fraudulent activity to prevent potential losses to the bank
Working with other banking professionals to provide a seamless customer service experience
Maintaining confidentiality of bank records and client information
Processed loan payments accurately and efficiently, ensuring seamless transaction closure for customer convenience
Non-Commissioned Officer
9 Years 4 Months
Indian Air Force | 03.2006 - 07.2015
Facilitated communication between officers and enlisted personnel to ensure clarity and operational efficiency.
Executed plans at ground level to successfully complete mission tasks and contribute to overall unit objectives.
Assisted with daily training, maintained discipline, guided junior soldiers, cared for equipment, and kept unit prepared for operations.
Achieved outstanding ratings consistently, reflecting commitment to high performance and dedication to mission success.
Achieved highest rank in general service training by demonstrating exceptional skills and knowledge.
Achieved highest rank in specialized technical training by mastering complex concepts and procedures.
Education
Master of Business Administration - Accounting and Finance
Amity University | Noida
Junior Associate of Indian Institute of Banking and Finance
Indian Institute of Banking And Finance | Mumbai
Master of Public Administration - MPA - Public Administration
Indira Gandhi National Open University | New Delhi
Certificate - Mutual Funds
National Institute of Securities Markets (NISM) | Mumbai
Certificate Course in Foreign Exchange
FEDAI | Mumbai
Skills
Trade finance
Letter of credit processing
International payments
SWIFT transactions
Trade operations
Trade regulations
Risk management
Compliance monitoring
Regulatory compliance
Financial controls
System implementation
Analytical skills
Problem solving
Decision making
Team leadership
Team development
Stakeholder communication
Customer relationship management
Advanced Excel proficiency
Communication skills
Personal Information
Title: Trade Finance & Forex Specialist | CCFF | Bank Guarantee | Documentary Credit | SBCL | Bill Discounting | UCP 600| URDGC758 | FEMA Compliance | SWIFT | CRM | KYC-AML | Operations Management | Team Management
Certification
Mutual Funds
Junior Associate of Indian Institute of bankers
Certified Specified Person
Foreign Exchange
Timeline
Trade Finance Manager
IDBI Bank
05.2023 - CurrentRead More
Relationship Manager
IDBI Bank
07.2022 - 05.2023Read More
Service and Operations Manager
IDBI Bank
04.2017 - 07.2022Read More
Customer Service Executive
IDBI Bank
07.2015 - 03.2017Read More
Non-Commissioned Officer
Indian Air Force
03.2006 - 07.2015Read More
Amity University
Master of Business Administration from Accounting and Finance
Read More
Indian Institute of Banking And Finance
Junior Associate of Indian Institute of Banking and Finance
Read More
Indira Gandhi National Open University
Master of Public Administration - MPA from Public Administration
TRADE FINANCE OFFICER - GLOBAL TRADE SERVICES at BARODA GLOBAL SHARED SERVICES LTDTRADE FINANCE OFFICER - GLOBAL TRADE SERVICES at BARODA GLOBAL SHARED SERVICES LTD