PRASHANT SHINDE
Area Manager Retail Sales And Operations
pune,MH
Summary
Retail professional with 22 years of extensive experience in store operations, team leadership, sales growth, and customer experience management. Seeking a senior retail leadership role where strategic planning, people development, and operational excellence can drive sustained business growth.
Overview
21
21
years of professional experience
Work History
Branch Manager
MR DIY
04.2024 - Current
- I am currently working with MR DIY as Branch Manager, Handling 12 Stores.
- 3 Assistant Branch Manager report directly to me, I handle a team size of in of 200 people including Store manager and CCa
- Key Areas of Work.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Conducted regular staff training sessions on customer service excellence and operational efficiency.
- Use the appropriate system to keep track of inventory losses and/or shrinkage.
- Suggest new operational strategies to improve the store's performance and productivity.
- Recruiting new store employees.
- Work and review profit and loss figures (P&L). with the Team
- Communicating with team members and superiors, providing progress updates, and presenting ideas and suggestions
Unit Head
Shoppers Stop
11.2022 - 04.2024
- I worked with Shopper Stop as a Unit Head for At Pune
- 200 staff members, including 3DM, 1 Admin, 1 HR, 1 VM, and 2 Cash Managers, were reporting to me.
- Key Areas of work
- Preparing and controlling the store budget, aiming for minimum expenditure and efficiency
- Planning and implementing the overall store strategy.
- Collaborate with the marketing team to develop a marketing strategy.
- Working with store Admin and security guard to investigate any suspicious activity.
- Recruiting staff and manager for store. Train and evaluate store employees.
- Create a healthy and enjoyable store work environment.
- Determine and set basic store KPIs.
- Track and report on store KPIs.
- Train store employees in corporate policies and procedures.
- Develop relationships with key suppliers and vendors.
- Use the appropriate system to keep track of inventory losses and/or shrinkage.
- Suggest new operational strategies to improve store's performance and productivity
- Work on store (P&L).
Area Ops Manager
Reliance Trends Footwear
03.2012 - 11.2022
- I worked as Area Operation Manager for Reliance Footprint (Rest of Maharashtra), I have a total of 18 stores +12 SIS Stores under me.
- All are company operated store, 35 Managers (SM +DM) were reporting to me.
- Key Areas of work
- Managing multiple stores and locations in ROM, Managing staff, budgets, and expenses.
- Ensuring compliance with the company’s policies and procedures
- Recruiting, training, and evaluating store managers and employees
- Communicating with team members and superiors, providing progress updates, and presenting ideas and suggestions
- Continuously monitoring and analyzing performance
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Business Development: identify the New Location for Expansion of Business.
- Working at Store and Cluster P&L.
Area Manager
The Loot Indian
06.2007 - 03.2012
- I worked as a store manager in Pune. Handling a team of 21 staff.
- After 1.5 years, I have been Promoted as a Trainer and have moved to the Training and Devolvement team Was taking care of the west region. (Maharashtra, Gujarat and Bangalore)
- After 1.5years, I was Promoted as Area Manager for Maharashtra was Handling 15 store.
- Key Areas of work
- Built and maintained relationships with local Franchisee partners to maximize the Business
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained new employees on proper protocols and customer service standards.
- Recruiting, hiring and training team members
Department Manager
Shoppers Stop
12.2006 - 07.2007
- I worked as a Department manager in Shoppers stop, was looking after Mother Care Brand. Mother care is one of the most popular brand in UK for child. Handling a team of 9 staff.
- Key Area of Work
- Control inventory level and shrinkage. Stores to look as per guidelines.
- Ensure that the sales team meets customer’s needs.
- Ensure effective stock and visual merchandising. Monitor sales figure/inventory planning.
- Gather consumer data for feedback.
- Adhere to Mock shop guidelines for visual merchandising. SOP
- Implementation and Adherence in departme
Store Manager SIS
Arvind Brands
04.2005 - 12.2006
- I was Working as Store Manger Handling SIS counter of Arrow, Lee and Wrangler in Pune Central Mall. total of 6 Staff were reporting to me
- Key Area of Work
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
- Working at Store KPIs
- Update category and store associates on latest development in new product/brands and presentation/selling technique.
- Ensure effective stock and visual merchandising. Monitor sales figure/inventory planning
Education
MBA -
MIT Con
01-2004
B.com - undefined
Pune university
01-2002
HSE - undefined
Central school
01-1999
Skills
Budget knowledge
Interpersonal skills
Staff training/development
Business Development
Inventory management
Relationship building
Activities
I was captain of the school cricket team for 2 years. Represented the school in regional and zonal level Actively involved in school and collage activities. I was a member of NSS during the collage I was captain of the school cricket team for 2 years. Represented the school in region and zonal level Actively involved in school and collage activities. I was a member of NSS during the collage
Interests
Cooking, Writing and Reading, Traveling, Tracking, DIY
Timeline
Branch Manager
MR DIY
04.2024 - Current
Unit Head
Shoppers Stop
11.2022 - 04.2024
Area Ops Manager
Reliance Trends Footwear
03.2012 - 11.2022
Area Manager
The Loot Indian
06.2007 - 03.2012
Department Manager
Shoppers Stop
12.2006 - 07.2007
Store Manager SIS
Arvind Brands
04.2005 - 12.2006
B.com - undefined
Pune university
HSE - undefined
Central school
MBA -
MIT Con