Prashant Tripathi
Kolkata
Summary
Results-driven IT professional with over 19 years of experience in IT infrastructure, telecom operations, IT service management (ITSM), and Azure DevOps. Expertise in Microsoft Azure, Terraform, GitHub Actions, Docker, Kubernetes, Linux, and Infrastructure as Code (IaC). Proven track record in incident management, automation, cloud infrastructure provisioning, and continuous integration/continuous deployment (CI/CD) implementation. Committed to leveraging technical skills and industry knowledge to drive efficiency and innovation in complex IT environments.
Overview
5
5
Certifications
20
20
years of professional experience
Work History
Senior Engineer
Gauritelecom
02.2023 - Current
- Standardised Azure provisioning by driving Terraform practices across delivery teams.
- Established GitHub Actions CI/CD governance, enhancing repeatability of Azure releases and minimising deployment errors.
- Developed infrastructure-as-code governance, optimising cloud configuration deployment outcomes and ensuring compliance with best practices.
- Streamlined ITSM workflows, ensuring alignment of incidents, changes, and service requests with NOC services for improved response times.
- Directed core network recovery decisions with OEM and field operations teams.
- Led lab collaboration across Linux, Docker, Kubernetes, Git, and Azure networking.
Senior Engineer
Ericsson Global Services
01.2015 - 01.2023
- Automated cloud infrastructure by developing Microsoft Azure projects with Terraform and Infrastructure as Code (IaC) principles.
- Designed and implemented CI/CD pipelines with GitHub Actions, integrating Linux, Docker, Kubernetes, Git, Azure Virtual Machines, and Nginx in cloud lab environments.
- Managed engineering projects from start to finish, ensuring work was carried out within set time and budgetary requirements.
- Conducted regular team meetings to maintain up to date on project progress, work required to stay within targets and allocate tasks.
- Mentored junior engineers, providing guidance on best practices, technical skills development, and career progression within the engineering field.
Operations Engineer
Quess Corp
01.2014 - 01.2015
- Performed incident troubleshooting and root cause analysis, optimised performance, and automated operational reporting using Excel VBA to enhance service availability and operational efficiency.
- Examined facility layouts and data to manage work locations and required equipment.
- Prepared detailed reports on production performance, highlighting successes and areas for action.
- Provided data-driven recommendations for operational planning support, capacity analysis and process improvement.
Web Developer
TechMudz
01.2011 - 01.2014
- Developed responsive web applications using HTML, CSS, JavaScript, PHP, and MySQL to enhance user experience.
- Directed application development and testing in WAMP/XAMPP environments, ensuring stability and reliability.
- Managed MySQL database through phpMyAdmin, ensuring data consistency and integrity.
IT Infrastructure & Telecom Engineer
Metrotelworks | Prithvi Information Solutions | IBM India
01.2007 - 01.2011
- Supported IBM Mainframe operations and telecom deployment projects, collaborating with cross-functional technical teams to enhance project outcomes.
- Executed RF engineering and network deployment while troubleshooting incidents and providing infrastructure support to maintain reliable service delivery and operational stability.
- Managed regular maintenance, inspections and upgrades for telephone networks and broadband telecommunication in [Location].
- Managed crisis situations, swiftly resolving network outages and restoring services with minimal disruption to users.
- Coordinated with vendors and suppliers to secure high-quality telecommunications equipment at competitive prices.
Education
MCA - Computer Applications Development
UPTU, K.I.E.T Gaziabad
Ghaziabad, India12-2006
B.Sc - Mathematics
Allahabad University, Brahmanand College Kanpur
01-2003
Skills
Azure
Terraform
Cloud infrastructure
CI/CD pipelines
GitHub Actions
Docker
Kubernetes
Linux
Certification
PL-300 Microsoft Power BI
CUSTOM
- Azure Three-Tier Infrastructure using Terraform
- Azure DevOps CI/CD with GitHub Actions
- Dockerized Python Application
- Azure Virtual Network & NSG
- Azure Container Registry
Timeline
Senior Engineer
Gauritelecom
02.2023 - Current
Senior Engineer
Ericsson Global Services
01.2015 - 01.2023
Operations Engineer
Quess Corp
01.2014 - 01.2015
Web Developer
TechMudz
01.2011 - 01.2014
IT Infrastructure & Telecom Engineer
Metrotelworks | Prithvi Information Solutions | IBM India
01.2007 - 01.2011
B.Sc - Mathematics
Allahabad University, Brahmanand College Kanpur
MCA - Computer Applications Development
UPTU, K.I.E.T Gaziabad