Prashant Vats
New Delhi,DL
Summary
Salesforce Certified professional with 8+ years of experience in designing and delivering scalable Salesforce solutions, with expertise in Service Cloud , Lightning Web Components (LWC) , Apex , and integrations . Currently working as a Senior Salesforce Consultant , leading cross-functional teams and translating business needs into technical designs.
Holds 21 Salesforce certifications , including System Architect and Application Architect . Skilled in stakeholder collaboration, team mentoring, and ensuring code quality through code reviews and PR management .
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Salesforce Consultant
Deloitte Digital
06.2024 - Current
- Partner with business stakeholders to gather and analyze requirements, and design scalable, high-performance Salesforce solutions with a focus on Service Cloud , Lightning Experience , and Apex -based custom development.
- Lead a team of developers and QA engineers, providing technical guidance and ensuring delivery within project timelines and quality standards.
- Collaborate with cross-functional business units and technical leads to streamline integration design using REST APIs,
- Conduct code reviews, enforce best practices, and manage pull request (PR) reviews and merges to maintain code quality and consistency across the Salesforce platform.
- Champion the adoption of Lightning Web Components (LWC) , Flow Builder , and modern Salesforce development practices to optimize performance and maintainability.
Salesforce Consultant
Deloitte Digital
07.2022 - 06.2024
- Collaborated effectively with stakeholders, partners, and project teams to understand business requirements and support timely delivery aligned with the technical roadmap.
- Created and implemented scalable and efficient Salesforce solutions, enhancing business capabilities and aligning with organizational targets.
- Mentored and coached junior developers, contributing to up-skilling efforts and improving the overall technical competency of the team.
- Played a key role in managing day-to-day development activities, performing system configurations, customizations, and development using Apex , Flow Builder , and Lightning Web Components (LWC) .
- Assisted in troubleshooting and resolving platform issues, ensuring smooth operations and minimal disruption to end users.
- Responded promptly to customer concerns and platform incidents, coordinating with support teams to reduce service downtime.
- Documented technical solutions, user stories, and deployment plans for better knowledge sharing and reusability across projects.
Technical Lead
Tata Consultancy Services (TCS)
03.2021 - 07.2022
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Handling entire customization including understanding the functionality, delegating tasks to the team and implementing complex customization requirements.
- Capturing functional requirements and implementing it into technical document dividing it into user stories and best approach to achieve the functionality.
- Developing Lightning Web Components, Apex Triggers, Lightning Flows, Process builder and Aura Components
- Completing the documentation involving Tech-Check-Outs as well as Business-Check-Outs for various releases
Application Development Senior Analyst
Accenture Solutions Pvt.Ltd
12.2020 - 03.2021
- Developing Lightning Components, Apex Triggers, Community,Process builder, Lightning Web Components and Einstein implementation.
- Delivered various assets for the Dreamforce2018 and
Dreamforce2019 which included development using lightning components and apex - Mentoring freshers in the team
- Involved in requirements gathering and implementation of the application
Application Development Analyst
Accenture Solutions Private
12.2017 - 11.2020
- Regular interaction with onsite team in clarifying requirements and discussing development tasks and processes.
- Developing Apex Triggers, Process builder, Lightning Web Components and Einstein implementation.
- Managed the deployment checklist and was actively involved in the deployment process (pre and post deployment steps)
- Technologies Used: Apex and Lightning
Application Development Associate
Accenture Solutions Pvt.Ltd
08.2016 - 11.2017
- Documented and maintained the requirement and technical design documentation.
- Implemented business logic for service team which includes high level configuration and basic customization.
- Managed deployment process for both onshore and offshore teams and was part of the deployment team for post and pre- deployment activities.
- Monitoring Cloud Customer 360 (CC360) jobs which involves migrating and merging duplicated leads and resolving the issue.
- Code deployment using change sets
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Maharaja Agrasen Institute of Technology
New Delhi, India06-2016
No Degree - Secondary Education
N.K Bagrodia Public School
New Delhi, India03-2012
No Degree - Secondary Education
N.K Bagrodia Public School
New Delhi, India03-2010
Skills
- Apex programming
- Salesforce Lightning expertise
- Experience with service cloud platforms
- Process optimization
- Automated process optimization
- Proficient in Einstein Analytics
- Integration strategy development
- Salesforce security management
- Tailored application development
- Salesforce system architecture
- Data architecture development
- Relationship building
Certification
- Salesforce Certified System Architect
- Salesforce Certified Platform Development Lifecycle and Deployment Architect
- Salesforce Certified Data Cloud Consultant
- Salesforce Certified Agentforce Specialist
- Salesforce Certified Platform Identity and Access Management Architect
- Salesforce Certified AI Associate
- Salesforce Certified Platform Integration Architect
- Salesforce Certified Application Architect
- Salesforce Certified Platform Foundations
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified Platform Administrator II
- Salesforce Certified Platform Developer II
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Platform Sharing and Visibility Architect
- Salesforce Certified Platform App Builder
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Platform Administrator
- Salesforce Certified JavaScript Developer
- Salesforce Certified CRM Analytics and Einstein Discovery Consultant
- Salesforce Certified Platform Developer
Additional Information
Key Achievements at Deloitte
- Three-time recipient of the Outstanding Award , the highest individual recognition at Deloitte, for consistently delivering impactful Salesforce solutions and driving business value.
- Vice-Captain of the Deloitte Cricket Team; led the team to secure 3rd position in the inter-office tournament, showcasing leadership and team spirit.
- Played a key role in organizing office events, parties, and team outings , fostering a strong sense of camaraderie and positive workplace culture.
Interests
- Playing Table Tennis , Cricket , and Pool to stay active and competitive
- Watching football , with a keen interest in match strategies and team dynamics
- Reading about the latest Salesforce features and innovations to stay ahead in the platform ecosystem
- Exploring a variety of books and novels , especially in the tech, fiction, and self-development genres
Timeline
Senior Salesforce Consultant
Deloitte Digital
06.2024 - Current
Salesforce Consultant
Deloitte Digital
07.2022 - 06.2024
Technical Lead
Tata Consultancy Services (TCS)
03.2021 - 07.2022
Application Development Senior Analyst
Accenture Solutions Pvt.Ltd
12.2020 - 03.2021
Application Development Analyst
Accenture Solutions Private
12.2017 - 11.2020
Application Development Associate
Accenture Solutions Pvt.Ltd
08.2016 - 11.2017
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Maharaja Agrasen Institute of Technology
No Degree - Secondary Education
N.K Bagrodia Public School
No Degree - Secondary Education
N.K Bagrodia Public School
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