Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Volunteer

Prashanth Chiluka

Senior Business Analyst
Hyderabad,Telangana

Summary

Senior Business Analyst with over 6 years of successful experience as Business Analyst in Financial Services Domain. Lead Quality Analyst with over 8 years in Health Care Domain. Recognized consistently for performance excellence and contributions to success. Strengths in Business Analysis and Documentation backed by training in Software Quality Assurance.

Overview

14
14
years of professional experience

Work History

Senior Business Analyst

DST World Wide Services Private Limited
Hyderabad, Telangana
01.2013 - 03.2019
  • Discuss epics with the product owner.
  • Attend client calls for clarifications and beta testing in the absence of product owner.
  • Write user stories and acceptance criteria in BDD format.
  • Groom the stories with the team and story point them.
  • Contact SMEs at offshore and onshore to gather required information about current and future states.
  • Prepare the alternate presentations to the UX team to arrive at the mockups.
  • Discuss with the team members to understand the challenges they are facing.
  • Identify examples to better explain the requirement.
  • Prepare the presentation and backup document for sprint reviews.
  • Demo the sprint deliverable during sprint review.
  • Got an Excellent feedback for the sprint review 4 times consecutively.
  • Test Scripts review.
  • Test results review.
  • Perform acceptance testing for user stories before signing off as AA.
  • Send the sprint acknowledgement emails to clients
  • Send the notice of different platform installations of product and critical module installations to clients.
  • Prepare the statement of work and sending the same for review of Team, Offshore AA supervisor and Product owner.
  • Prepare implementation guide.
  • Demo the project that is delivered to other AAs.
  • Suggest the regression scenarios to the regression team.
  • Publish the project related documents to customer center through doc mgr.
  • Provide feedback on the requested team members from different departments.
  • Help other AAs with their documentation or the process of publishing the documents to customer center.
  • Identified a business technique and started analyzing the same to be presented to other AAs.
  • Conduct IIAs for different projects within DST.

Quality Analyst Lead

DST Worldwide Services Private Limited
Hyderabad, Telangana
05.2008 - 12.2012
  • Requirements elicitation and analysis
  • Resolving the issues on requirements
  • Managing conflicts
  • Reviews, Walkthroughs and inspections
  • Performing Functional and Regression Testing
  • Defect Tracking
  • Tracking and monitoring effort of the project
  • Attending PRMs and facing PCC, IQA
  • Conduct Configuration Audit
  • Controlling the project by conducting causal analysis
  • Risk identification, monitoring and mitigation
  • Support UAT

Internal Quality Auditor

DST Worldwide Services Private Limited
Hyderabad, Telangana
05.2008 - 12.2012
  • Conduct Internal Audit for Projects across the Organization.
  • Training the teams on Quality.
  • Attending PRMs and facing PCC, IQA.
  • Conducting Configuration Audit.
  • Controlling the project by conducting causal analysis.
  • Risk identification, monitoring and mitigation.

Senior Test Engineer

Satyam Computers Services Private Limited
Hyderabad, Bangalore, Chennai, Telangana, Karnataka, Tamilnadu
02.2003 - 05.2008
  • Study and Analysis of Test requirement specifications.
  • Preparation of the Test Execution Plan.
  • Execution & Re Scripting of Manual Test Scripts.
  • Preparation of Understanding document.
  • Test Data Loading.
  • Identification of Automation Test Designs.
  • Maintenance of Automation Scripts for each release.
  • Supporting CHC Release Execution.
  • Validating the Test Results.
  • Automation Script enhancements.
  • Test Results Updating Quality Center.
  • Metrics Collection, attending PRMs and Audits.
  • Managing the status calls & Communications with different ASGs.

Education

Master of Science - Software Project Management

MBA
ISBM
03.2010 - 09.2021

Bachelor of Science - ECE

B.Tech
JNTU, Anantapur
12.1997 - 04.2001

Board of Intermediate Education - MPC

Govt. Jr. College
Anantapur
05.1995 - 03.1997

Board of Secondary Education -

High School
Anantapur
06.1984 - 03.1995

Skills

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Accomplishments

Product Owner Review:

Accomplishments: Prashanth has been very successful in his role working with the Scrum Ops Team, and due to our co-locations, I look to Prashanth to interact with the team as PO Proxy. His knowledge of transaction processing, screen flows, tables, web flows, etc. helps to guide us quickly through writing user stories with good BDD scenarios for acceptance criteria. Client Sponsor Sprint Review presentations and delivery have been great and clients have increasing become more engaged in the meetings. Asking good questions and providing comments/feedback.

Strengths: As mentioned above, Prashanth has an extensive knowledge of TRAC and a good grasp on workflow/screen flows. This is very valuable when composing user story acceptance criteria and identifying additional stories to address possible obscure scenarios that should be considered during testing. Prashant’s inquisitive nature and desire for knowledge also are apparent in the types of questions he asks.

Constructive feedback for the improvement areas: I can’t think of anything, at this time that I feel are specific areas of improvement. However, I do feel that Prashanth would greatly benefit by spending time in our Quincy office working with all of the BPO operational teams to better understand the business side of a client’s operation. As an Application Analyst this knowledge would provide Prashanth with a deeper understanding of how the various operational teams utilize the various applications we support as well as witness some of the challenges these teams have.

Sprint Review Feedbacks:

Presentation and demonstration were prepared and delivered without technical issues, and documentation was clear and easy to understand.

Presentation content was good, and presented well. When lower platform web was responding slow. Prashanth quickly and effortlessly transitioned to available screen prints to demonstrate the scenario. Well done.

This sprints content and demonstration stimulated client interaction and positive feedback. The Application Analyst provided additional commentary for a number of the slides presented, rather than reading directly from the slides.

Timeline

Senior Business Analyst

DST World Wide Services Private Limited
01.2013 - 03.2019

Master of Science - Software Project Management

MBA
03.2010 - 09.2021

Quality Analyst Lead

DST Worldwide Services Private Limited
05.2008 - 12.2012

Internal Quality Auditor

DST Worldwide Services Private Limited
05.2008 - 12.2012

Senior Test Engineer

Satyam Computers Services Private Limited
02.2003 - 05.2008

Bachelor of Science - ECE

B.Tech
12.1997 - 04.2001

Board of Intermediate Education - MPC

Govt. Jr. College
05.1995 - 03.1997

Board of Secondary Education -

High School
06.1984 - 03.1995
Prashanth ChilukaSenior Business Analyst