Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Personal Information
Personal Information

Prasun Sachan

Ahmedabad,Gujarat

Summary

A highly creative UX Designer with 11+ years of expertise in crafting innovative and user-friendly frameworks for healthcare, consumer, B2B, and B2C products. Proven ability to think outside the box, creating unique user experiences that truly resonate. A strong focus on user-centric design has led to a track record of building intuitive frameworks that drive seamless adoption. Eager to contribute to Qatar Airways by creating digital experiences that seamlessly blend design excellence with strategic vision.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Senior UX Designer

Optum
01.2021 - Current
    • Led the design and development of the PAE Self-Service Portal, resulting in a 30% reduction in onboarding time and improved user satisfaction
    • Enhanced the Consumer Portal, focusing on increasing booking conversions and reducing no-shows by 20%
    • Streamlined the Agent Scheduling Platform, decreasing time to close patient calls from 8 minutes to 2 minutes
    • Created a comprehensive design library from scratch, adhering to Optum brand guidelines, and spearheaded the development of web components.

Jr. Manager (UX Design)

Paytm
08.2017 - 01.2021
  • Successfully led Newsletter and Offers Design Team, delivering high-quality designs for custom promotional websites and contributing to increased user engagement and conversions
  • Streamlined design and development processes through effective stakeholder discussions and peer reviews, ensuring alignment and high-quality output.
  • Streamlined design processes for increased efficiency, implementing project management tools and best practices.

Sr. Web Designer

IndiaMART Intermesh Limited
04.2015 - 06.2017
  • Successfully revamped the user interface, resulting in a significant improvement in site performance by 50% and user experience
  • Developed a mobile website from scratch, expanding the company's reach and accessibility.
  • Improved mobile-first responsiveness by employing flexible grids and fluid layouts in web designs.

Web Designer

Getit Infoservices
02.2013 - 04.2015
  • Enhanced website functionality by implementing responsive design and user-friendly navigation elements.
  • Ensured websites remained accessible across multiple devices by adhering to industry-standard coding practices for adaptive design.
  • Created Category Management Panel for AskMe Grocery

Education

Bachelor of Engineering - Information Technology

Rajiv Gandhi Technological University, Bhopal, India
12.2012

Skills

    • UX/UI Design Expertise: Extensive knowledge of digital experience platforms, interfaces, apps, and a strong background in UX/UI design projects
    • Design Software: High proficiency in Figma, Balsamiq, Adobe Creative Suite (Photoshop, Illustrator, XD)
    • Prototyping: Ability to create interactive prototypes to test and refine designs (Implied, not explicitly stated)
    • User Research & Usability Testing: Conduct user research and testing to gather insights and validate design decisions
    • Front-End Development: Strong understanding of HTML, CSS, and JavaScript for collaboration with developers
    • Understanding of product lifecycle and development processes
      • Ability to identify user needs and translate them into product requirements
      • Microsoft Office: Proficiency in Microsoft Office Suite for documentation and presentations
      • Excellent written and verbal communication, able to work effectively with cross-functional teams
      • Strong analytical and problem-solving skills to identify and address design challenges
      • Meticulous and detail-oriented to ensure high-quality design deliverables
      • Self-starter with the ability to adapt to changing project requirements and learn new technologies

Certification

  • Foundations of User Experience (UX) Design, by Google
  • Certified Scrum Product Owner, by Scrum Alliance
  • Product Management, by Unacademy

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)

Interests

Driving

Technology

Timeline

Senior UX Designer - Optum
01.2021 - Current
Jr. Manager (UX Design) - Paytm
08.2017 - 01.2021
Sr. Web Designer - IndiaMART Intermesh Limited
04.2015 - 06.2017
Web Designer - Getit Infoservices
02.2013 - 04.2015
Rajiv Gandhi Technological University - Bachelor of Engineering, Information Technology

Personal Information

Title: CSPO

Personal Information

Title: CSPO

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