Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

PRATEEK

New Delhi

Summary

Dynamic Back Office Executive with proven expertise at Shiva Motors in insurance management and claims analysis. Adept at enhancing customer support and streamlining data entry processes. Recognized for training team members and fostering strong relationships, driving efficiency and accuracy in operations. A fast learner committed to delivering exceptional results.

Overview

4
4
years of professional experience

Work History

Back Office Executive

Shiva Motors
Noida
01.2023 - Current

Premium New Car And Bike Insurance handling

  • New Bike Insurance handling
  • Back Office related all work
  • Insurance Payment Management
  • Insurance Basic knowledge
  • Insurance related all work
  • Customer Supporting.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Supported team members by training on office procedures and software tools.

Back Office Executive

Stockkart
New Delhi
01.2022 - 01.2023
  • Back Office Related All Work
  • Handled incoming calls from customers regarding inquiries or complaints.
  • Provided administrative support to the back office staff including filing, photocopying, faxing and data entry.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Analyzed claims data to determine potential areas of improvement for policyholders' protection.
  • Provided customers with information regarding plan features, pricing, and availability.

Education

Bachelor of Arts - Arts

Delhi University
Delhi University
03.2024

12th -

Delhi CBSE Board
03.2021

10th -

Delhi CBSE Board
03.2019

Skills

  • Insurance management
  • Claims analysis
  • Customer support
  • Data entry
  • Microsoft Excel
  • File organization
  • Team training
  • Communication
  • Leadership
  • Hard working
  • Fast learner
  • Relationship building
  • Inventory control

Language

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Back Office Executive

Shiva Motors
01.2023 - Current

Back Office Executive

Stockkart
01.2022 - 01.2023

Bachelor of Arts - Arts

Delhi University

12th -

Delhi CBSE Board

10th -

Delhi CBSE Board
PRATEEK