Prateek Khurana
Product Manager
Hyderabad
Summary
Experienced Fintech Product Manager with 5+ years of expertise, driving company objectives through structured, organized approaches and delivering impactful results. Expert in Agile frameworks and leadership, adept at prioritizing product roadmaps and spearheading market-driven product enhancements. Skilled in translating complex requirements into actionable strategies, significantly boosting feature utilization and customer satisfaction.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Product Manager
Tide
Hyderabad
07.2023 - Current
- Led A/B testing and UI/UX redesign of banking app landing page, resulting in 30% increase in user engagement (clicks, app downloads).
- Implemented data-driven personalization strategies to cater to individual user needs and preferences, further enhancing engagement.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
- Utilized advanced analytics tools to track user behavior, measure engagement metrics, and identify opportunities for improvement.
- Spearheaded collaborative efforts to bring products to market.
- Spearheaded redesign of key banking features (e.g., account overview, transfers) based on user feedback and usage data, leading to increase in feature utilization.
Associate Product Manager
Tide
Hyderabad
09.2022 - 07.2023
- Launched new feature which reduced Member support queries to 85%
- Liaised with clients to better understand business needs and current market landscape.
- Continually maintained and improved company's reputation and positive image in markets served.
- Analyzed metrics to measure product performance.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Senior Business Analyst
Zaggle Prepaid Ocean
Hyderabad
04.2021 - 09.2022
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Conducted research, gathered information from multiple sources and presented results.
- Documented each step in product's design process for use in manuals.
- Converted project specifications into drawings and other materials that would be used to create product.
- Contacted proper stakeholders to share changes to project scope and timelines.
- Managed multiple projects effectively in demanding environment with tight deadlines.
- Suggested enhancements to product design that would improve user experience.
- Allocated and approved team resource usage.
- Owned and prioritized product backlog.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Investigated and corrected or escalated project problems.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Built and utilized reporting systems to keep customers and management in loop with latest information.
- Introduced new product feature which helped in sales increase by 30%.
Business Analyst
Zaggle Prepaid Ocean
Hyderabad
04.2020 - 04.2021
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Maintained ownership and generated 20 fully automated SAS reports, enabling increased visibility and control of credit risk.
Product Management Trainee
Karvy Next
Hyderabad
05.2019 - 04.2020
- Managed prototyping designs and coordinating mass production.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Consulted with product development teams to enhance products based on customer interest data.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
- Helped set up and run focus group with 300 participants to document product experiences and record feedback from consumers
Education
PGDM - Systems And Marketing
Sri Balaji Society
Pune 06.2017 - 04.2019
Bachelor Of Engineering - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Jabalpur 03.2012 - 07.2016
Skills
Product development
Certification
Certified Scrum Master
Timeline
Product Manager
Tide
07.2023 - Current
Associate Product Manager
Tide
09.2022 - 07.2023
Certified Scrum Master
01-2022
Senior Business Analyst
Zaggle Prepaid Ocean
04.2021 - 09.2022
Business Analyst
Zaggle Prepaid Ocean
04.2020 - 04.2021
Product Management Trainee
Karvy Next
05.2019 - 04.2020
PGDM - Systems And Marketing
Sri Balaji Society
06.2017 - 04.2019
Bachelor Of Engineering - Computer Science
Rajiv Gandhi Proudyogiki Vishwavidyalaya
03.2012 - 07.2016
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