Agave
Prateek Singh
Information Technology
Bengaluru
Summary
IT with a proven track record in implementing, and managing computer networks is essential for communication and data transfer, Providing technical assistance and troubleshooting for users and IT systems .And a passion for innovation, seeking to leverage my skills in Knowledge of computer hardware, including installation, maintenance, and troubleshooting, is important for IT support roles, Proficiency in various software applications, including Microsoft Office Suite, is essential for many IT role to contribute to QSR, B2B in Bengaluru
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Asst. Manager IT
LEON GOURMET FOODS
Bengaluru
07.2024 - Current
- POS & Software Management Install, configure, and troubleshoot POS systems, ERP, and restaurant management software.
IT Infrastructure Support – Maintain servers, networks, CCTV, printers, Wi-Fi, and hardware across all locations.
Data Security & Backup – Ensure data protection, backups, and compliance with security policies.
User Support & Troubleshooting – Provide tech support for restaurant staff, ensuring minimal downtime.
Vendor Coordination – Work with IT vendors for software upgrades, equipment maintenance, and support.
IT Process Automation – Identify areas to improve efficiency through digital tools and automation.
Compliance & Documentation – Maintain IT policies, reports, and ensure compliance with industry regulations. - Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Network Administrator
Samosa Party
Bengaluru
05.2022 - 07.2024
- Identified and immediately resolved issues with network devices.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Assisted IT staff on troubleshooting issues and closing calls.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Reduced downtime with proactive identification and resolution of IT issues.
- Conducted risk assessments on all aspects of the network infrastructure to identify vulnerabilities proactively before they became threats.
Senior Credit Executive
Udaan
Bengaluru
02.2019 - 07.2021
- Risk and Compliance
- Developed tailored financing solutions to meet the specific needs of clients across various industries.
- Mentored junior staff members to foster professional growth and enhance overall team performance.
- Improved credit risk management by developing and implementing comprehensive policies and procedures.
- Assessed financial health of corporate borrowers, analyzing key performance indicators and industry trends.
- Optimized credit approval and collection processes, improving operational efficiencies by over [7800+].
Office Executive
Jain Rubbers Pvt Ltd
Chennai
02.2017 - 10.2018
- In Jain Rubbers Job role- Daily Report and Dispatch details, EPFO and esic create for employee, System related Problem resolution
- Coordinated deliveries of supplies and materials to proper recipients.
- Reduced operational costs, identifying opportunities for cost-saving measures in office supplies and equipment.
- Prepared for meetings with internal and external stakeholders.
- Streamlined office processes by implementing efficient organizational systems.
- Prepared letters, memos, faxes, forms and interagency communication.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for 110+ employees.
- Managed confidential documents, maintaining a secure filing system to protect sensitive information.
Education
Bachelor of Arts - Geography
Veer Bahadur Singh Purvanchal University (VBSPU)
Mau, India 04.2016 - 01.2018
High School Diploma -
Vishnu Bhaghwan Public School & Collage
Allahabad 01.2010 - 05.2011
Information Technology And Electronics System -
Ramugrah Singh ITI
MAU 01.2017 - 01.2019
Skills
MS Office
undefinedPersonal Information
Total Experience: 6 Years 3 Months
Software
Petpuja
Microsoft Office
Power BI
Cloud Server
Interests
Travel, Photography
Hobbies
Listening Song, Cricket
Timeline
Asst. Manager IT
LEON GOURMET FOODS
07.2024 - Current
Network Administrator
Samosa Party
05.2022 - 07.2024
Senior Credit Executive
Udaan
02.2019 - 07.2021
Office Executive
Jain Rubbers Pvt Ltd
02.2017 - 10.2018
Information Technology And Electronics System -
Ramugrah Singh ITI
01.2017 - 01.2019
Bachelor of Arts - Geography
Veer Bahadur Singh Purvanchal University (VBSPU)
04.2016 - 01.2018
High School Diploma -
Vishnu Bhaghwan Public School & Collage
01.2010 - 05.2011
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