PRATEEK KHANNA

Merchant Acquiring - Cluster Head – ROMG

Achievements/Tasks

• Products – POS Terminals, UPI QR Code Standee & Insurance.
  Managing Mumbai Region through Branch channel & direct channel for Retail Merchant Acquisition
• Responsible for all sales and operations related process.
• Ensure control and compliance to both internal and external policies and process are adhered to duly Ensuring best in class services to customers.
• Activate all Branches on POS Business in Region.
• Regular Track team's productivity, performance.
• Recruiting and Training Product Sales Manager & Sales Officers.
• Handling Team of 5 Product Sales Manager.

Achievements/Tasks

• Identifying new partners for transactional integration with online aggregators for lead generation.
• Customer Acquisition in Delhi NCR and managing customer communication for assets products through Corporate Salary and Branches for Personal Loan.
• Managing Sales Officer & DST - Team Size 30 Promoted as Senior Manager in 2 years and 6 Months.
• Maintaining approval rate of 65%, contributed 35% of Business Volume in 2018 at National level.

Achievements/Tasks

• Promotion of Products in corporate houses for their employees, discuss various strategies for business improvement
• Managing Tele Relationship manager to generate leads for Credit Cards and Personal Loans ensuring high productivity and superior quality of acquisition

Achievements/Tasks

• Managing High-Net- Worth clients for Investment.
• Conducting Personalized Financial Review for clients on regular basis, ensuring appropriate provision of products (Mutual funds & Insurance) and services
• Actively maintaining abroad and detailed technical knowledge in respect to products, processes and market awareness.
• Generating Revenue through various products
  Promoted as Treasures Relationship Manager from Sales Manager within 1 year and 6 months.
• Awarded as best Sales Manager for month of January, February, March, July and October for doing maximum Insurance.

Achievements/Tasks

• Develop new and expand existing High Net worth customer relationship for liabilities and commercial assets
• Ensuring high level of customer service orientation approach
• Cross - sell of Home Loan, Insurance, Mutual funds, Term deposit and Credit Card to existing and new clients
• Track customer complaints/queries and turnaround times for customer satisfaction Acquisition of Premier accounts

Achievements/Tasks

• Acquisition of new customer for Credit Card, through Internal and External Database. Cold calling to generate leads for Credit Cards.
• Organizing Promotions and tie-ups for sourcing premium credit card coordinating with cross-functional verticals for lead generation.
• Was awarded as SHOOTING STAR at national level for outstanding performance for consecutive 5 months.
• 10% growth in credit card sales in assigned territory in 6 Months 180% target achievement in complete tenure.