Dynamic Team Lead with extensive experience and excelling in client due diligence and compliance management. Proven track record in enhancing operational effectiveness and stakeholder engagement. Adept at policy writing and mentoring teams, driving performance improvements while ensuring adherence to regulatory standards.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Team Lead and Senior Manager
Knight Frank India Pvt Ltd
Mumbai
04.2026 - 07.2026
Supported client due diligence teams with oversight of onboarding pipelines and periodic file reviews.
Reviewed enhanced due diligence for high-risk client profiles to support global regulatory compliance and risk control.
Partnered with compliance and AML officers to support regulatory adherence, internal and external audits, and escalation of complex risk issues.
Assisted with workflow re-engineering efforts to streamline processes and improve operational efficiency.
Ran policy gap assessments, delivered targeted stakeholder training, managed workflow processes, and supported regular meetings to keep project objectives aligned and improve team productivity and customer service levels.
Facilitated regular meetings to ensure alignment on project objectives.
Developed strategies to increase team productivity and improve customer service levels.
Team Manager
Nomura Services India Pvt Ltd
Mumbai
11.2022 - 03.2026
Held team meetings to review project updates and resolve challenges.
Supported cross-functional collaboration to improve workflow efficiency.
Assisted with resource allocation to strengthen team performance and productivity.
Created training programs to build team skills and knowledge.
Developed training programs to improve team skills and knowledge.
Implemented process improvements to streamline operations and reduce delays.
Reviewed project deliverables for adherence to quality standards and timelines.
Motivated team members to consistently achieve or exceed performance expectations.
Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
Created a positive work environment by setting clear expectations and providing resources necessary for success.
Set goals for performance and deadlines to comply with company plans and vision.
Coached team for success by using corrective action processes.
Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
Team Lead (CDD)
Barclays Group
06.2022 - 09.2022
Managed the CDD operations team.
Compiled daily performance tracking dashboards to inform team decisions.
Addressed quality assurance feedback to enhance project outcomes.
Signing off on new client onboarding.
Training Front Office and CDD Operations team.
Maintained and updated standard operating procedures to ensure compliance and efficiency.
Closing Year End Audit observations.
Team Manager (CDD/KYC AML)
Nomura Services India Private Limited
Mumbai
04.2017 - 09.2022
Managing end to end KYC operations by supervising resources.
Working closely with different lines of business throughout the CDD life cycle.
Managed escalations by coordinating with teams to resolve issues promptly, implementing process controls, training new recruits, and updating standard operating procedures.
Facilitated client onboarding by gathering necessary documentation and conducting rolling reviews for high, medium, and low risk clients.
Analyzing PEP relationships with the PEP Risk Matrix and escalating to compliance.
Drafting and implementation of a policy framework in close contact with business leads and the compliance team.
Liaising, negotiating and building a strong working relationship with various stakeholders.
Screened entities, shareholders, and beneficial owners using World-Check, Dow Jones, and Factiva. Mitigated hits and escalated issues to compliance.
Conducted complex ownership drilldowns to identify and analyze multi-layered entity structures..
Identifying Entity Type and conducting Client Due Diligence as per the policies.
Establishing Client Risk Rating
To determine the level of due diligence required (SDD, CDD and EDD) based on independent research.
Carried out identification and verification of beneficial ownership to ensure compliance of Beneficial Owners (IBOs) and Ultimate Beneficial Owners (UBOs)
Guided client due diligence requirements to ensure adherence to regulatory compliance.
Validate accuracy of data in platforms and ensure completeness of document package
Collaborate with Country / Regional Compliance for Adverse Media, Sanctions violations, PEP hits.
Conducting 4 eye checks and approving CDD reviews
External Consultant/Knowledge Transfer Lead - CDD/KYC AML
Accenture Services Pvt Ltd
07.2013 - 03.2017
Performing an end-to-end CDD review for High Risk Entities.
Review, analyze and approve the analysis of high, medium and low risk clients.
Preparing High risk client memos to clearly identify CDD, risk attributes, negative news, risk mitigants and a comprehensive understanding of the customers' business model.
Develop and report CDD metrics, and prepare management reports for stakeholder meetings.
Facilitate the regulatory onboarding of clients by scrutinizing public records, credit report analysis and monitoring disclosures.
Analyzing Source of Funds (SOF) and Source of Wealth (SOW)
Conducting a Financial Statements Review to uncover any fraudulent activity by analyzing bank statements, determining sources of funds and checking fund transfers.
Performing Negative News screening (NNS) and Name List Screening (NLS).
Advising lines of business and other stakeholders on financial crime/ reputational issues related to potential clients who pose a higher financial crime risk.
Interact with stakeholders to solicit information essential to the risk rating process and prepare a Risk Rating Matrix.
Analyzing Material Hits – Sanctions, Embargos, Politically Exposed Person (PEPs), Money Laundering Alerts and escalating them to Anti Financial Crime (AFC).
Singlehandedly managed internal Business Excellence Audits
Liaise with internal and external auditors and manage responses and action compliance issues raised in audit reports
Conducted detailed ownership drilldown to identify all levels of the complex organizational structure, across all levels of the complex organization structure.
Undertaking screening of Legal Representatives (LRs) and entities.
Complied with local regulations for each booking location.
Sourcing proofs from approved business registries and regulators.
Approving the discounting rationale of Nonmaterial Hits.
Analysis of customer transactional behavior & products. Conduct enhanced diligence on high risk products.
Expertise in Lexis- Nexis, Regulatory Data Corp (RDC) and Bankers Almanac, Experian and TransUnion Credit reports, Oracle Financials, Audit Reports.
Being a part of Anti Financial Crime's discussions and a single point of contact for Accenture's business partner across locations. Building a strong relationship with a diverse range of Stakeholders.
Conducted root cause analysis to identify and resolve underlying issues.
Research Executive
VCCircle (News Corp Group Company)
10.2011 - 10.2012
Primary and secondary research on PE/VC investment.
Conducted moderate to complex analysis of transaction trends and fraud strategy effectiveness, providing actionable insights and recommendations for enhanced defense strategies.
Assess and analyze Compliance and Regulatory issues.
Implement fraud mitigation strategies.
Engaged with industry veterans to gain insights into challenges and develop innovative solutions.
Drafted operational risk reports for funds to inform risk management decisions.
Presenting meaningful analysis for executive management.
Established and nurtured relationships with internal teams and external organizations. with internal teams and external organizations.
Performing due diligence on listed & private companies.
Education
Bachelor of Management Studies - Finance
Mumbai University
01-2011
Higher Secondary School Certificate -
Maharashtra Board
01-2008
Secondary School Certificate -
Maharashtra Board
01-2006
Skills
Client due diligence
Regulatory compliance
Compliance management
Risk assessment
Audit management
Operational effectiveness
Operational efficiency
Process improvement
Performance metrics
SOP adherence
Policy writing
Change management
Data analysis
Project management
Stakeholder engagement
Team leadership
Teamwork and collaboration
Effective communication
Mentoring
Performance improvement
Personal Information
Date of Birth: 1989-12-16
Nationality: Indian
Certification
Certificate Course in German, 2nd rank in Mumbai University
Timeline
Team Lead and Senior Manager
Knight Frank India Pvt Ltd
04.2026 - 07.2026
Team Manager
Nomura Services India Pvt Ltd
11.2022 - 03.2026
Team Lead (CDD)
Barclays Group
06.2022 - 09.2022
Team Manager (CDD/KYC AML)
Nomura Services India Private Limited
04.2017 - 09.2022
External Consultant/Knowledge Transfer Lead - CDD/KYC AML