Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Work Preference
Timeline
CustomerServiceRepresentative
Prathamesha Shewale
Open To Work

Prathamesha Shewale

Program Manager
Mumbai

Summary

Strategic Program and Delivery Manager with 19+ years of experience in leading initiatives across Banking and Finance Domain for cards and digital payments ecosystems.

Proven track record of managing cross-functional programs, directing global teams, and delivering complex fintech platforms to contribute towards optimizing service processes to ensure delivery within defined scope, budget, quality and timelines.

Skilled at managing resources, stakeholder relations, and ensuring end-to-end program delivery. My goal is to orchestrate the alignment of business strategy with technology to facilitate performance improvement, projects delivery, operations efficiency and change management.

  • Experienced professional specializing in Program & Delivery Management and Implementation with key expertise in Banking and Finance Sector (Cards - Issuance, Acquiring and Transactions Systems : ISO8583 Standards, Digital Payments - UPI/QR, BBPS and Prepaid Wallets like NETC)
  • Detailed understanding of SDLC and Agile-SCRUM standards with Hands-On experience
  • Expertise in Vendor Management, Stakeholder Management and Program Governance
  • Strong interpersonal skills with experience in interacting with Stakeholders to ensure delivery as per business needs
  • Excellent Communication, Analytical and Relationship Management Skills with Pre-Sales and RFP experience

Overview

19
19
years of professional experience
2
2
Certification

Work History

Lead - Delivery Manager

Boku
Mumbai
03.2025 - Current
  • Responsible for managing delivery of complex cross-functional programs across global locations
  • Consulting clients / prospect clients on solution approach and portfolio optimization
  • Responsible for portfolio and delivery planning discussions with internal stakeholders that resulted in resource efficiency improvement by ~17%
  • Implemented real-time Program and Portfolio Dashboards to enhance reporting

Head - New Projects (Delivery)

IndusInd Bank
Mumbai
01.2023 - 02.2025
  • Delivery of key projects for Credit Card Unit of the Bank
  • Co-ordination and liaison with project stakeholders and top-management, maintaining constant communication about the project development
  • Managed project schedules and milestones while co-ordinating within multi-functional teams (IT, Operations, Product, etc.)
  • Steered the end-to-end planning, execution and launch of projects
  • Responsible for PPAC for timely project implementation
  • Enhanced Initiation to Production Launch lifecycle by minimum 2 weeks
  • Key Projects Delivered : UPI via Rupay Credit Card | Bharat Bill Payment System (BBPS) | Payment via NFC Wearables (First in India)

Asst. General Manager - Projects

Euronet Worldwide
Mumbai
06.2022 - 12.2022
  • Worked as Project Manager for Digital Engagements of Multiple Banks

Sr. Manager - Products

Worldline India Pvt. Ltd.
Mumbai
02.2020 - 02.2022
  • Worked as Senior Project Manager for Cards Issuance and Transaction Processing Systems (ISO8583)
  • Enhanced delivery TAT by ~9% with implementation of CI/CD via Jenkins
  • Improved Defect Density per Function Points
  • Key Projects Implemented : NETC (Fastag) for Multiple Banks, Loyalty Programs for Prepaid Cards

Project Manager

Mindgate Solutions Pvt. Ltd.
Mumbai
08.2017 - 01.2020
  • Worked as Project Manager
  • Key Projects Implemented : NETC (Fastag) for Multiple Banks, Loyalty Programs for Prepaid Cards, UPI

Sr. Manager - Products

Worldline India Pvt. Ltd.
Mumbai
08.2015 - 08.2017
  • Worked as Senior Project Manager for Cards Issuance and Transaction Processing Systems

Test Lead

L&T Infotech
Mumbai
12.2012 - 07.2015
  • Worked as Test Manager
  • Managed Test teams for Functional and Automation Testing (Selenium + Cucumber)
  • Provided Product and Process Training
  • Onsite Experience of 3 Months in Denmark for UAT and Implementation Support

Associate - Projects

Cognizant Technology Solutions
Mumbai
05.2011 - 11.2012
  • Worked as Test Lead

Associate Consultant (Software Testing)

Oracle Financial Services Software Limited
Mumbai
11.2010 - 05.2011
  • Worked as Test Lead

Senior Technology Associate (Software Testing)

Tata Consultancy Services e-Serve Limited
Mumbai
01.2008 - 11.2010
  • Worked as Senior Tester for UAT Team

MIS - Executive

US INTERACTIVE
Mumbai
08.2006 - 12.2007
  • Worked as Functional Tester

Education

Executive Program - Advanced Project Management And Analytics

Indian Institute of Management (IIM)
Mumbai
2026

Bachelor of Science - Computer Science

Thakur College of Science And Commerce
Mumbai
2006

Skills

  • Analytical skills
  • Communication
  • Team Management
  • Relationship Management
  • Project / Program Management
  • Stakeholder Management
  • Delivery Management
  • Agile SCRUM

Certification

  • Certified Scrum Master (Scrum Alliance)
  • ISTQB - Foundation (Indian Testing Board)

Accomplishments

  • National Level Referee - Philippines Martial Arts
  • National Level - Martial Arts, Kick Boxing
  • Teach India Volunteer since 2018 (The Times of India Initiative)
  • Received Employee of The Quarter recognitions twice in 2008 at Tata Consultancy Services e-Serve Limited
  • Received Employee of The Quarter recognition once in 2007 at US INTERACTIVE

Languages

English
Marathi
Hindi

Timeline

Lead - Delivery Manager

Boku
03.2025 - Current

Head - New Projects (Delivery)

IndusInd Bank
01.2023 - 02.2025

Asst. General Manager - Projects

Euronet Worldwide
06.2022 - 12.2022

Sr. Manager - Products

Worldline India Pvt. Ltd.
02.2020 - 02.2022

Project Manager

Mindgate Solutions Pvt. Ltd.
08.2017 - 01.2020

Sr. Manager - Products

Worldline India Pvt. Ltd.
08.2015 - 08.2017

Test Lead

L&T Infotech
12.2012 - 07.2015

Associate - Projects

Cognizant Technology Solutions
05.2011 - 11.2012

Associate Consultant (Software Testing)

Oracle Financial Services Software Limited
11.2010 - 05.2011

Senior Technology Associate (Software Testing)

Tata Consultancy Services e-Serve Limited
01.2008 - 11.2010

MIS - Executive

US INTERACTIVE
08.2006 - 12.2007

Executive Program - Advanced Project Management And Analytics

Indian Institute of Management (IIM)

Bachelor of Science - Computer Science

Thakur College of Science And Commerce
Prathamesha ShewaleProgram Manager