Prathap Kumar V

• Developed and implemented strategies to increase sales and profitability.
• Formulated policies and procedures to streamline operations.
• Collaborated with cross-functional teams to develop innovative solutions.
• Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
• Analyzed market trends and competitor activities to create competitive advantages.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Employed best practices and management controls to provide superior service to internal and external customers.
• Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.

Lead the marketing, sales and CRM team and provide leadership training and coaching.

Develop a sales strategy to achieve organizational sales goals and revenue and establish individual sales goals with the sales team.

Develop and maintain new customers and existing customers, record and interpret sales figures and reports.

Plan and direct sales team training, monitor and control marketing budget to ensure all sales goals are met.

Handling customer inquiries and converting phone calls Providing the best possible solution for customers on site visits into a personal conversation.

Providing the best possible solution for customers on site and property visits.

Handling direct sales and distribution channels to achieve maximum business volume for residential projects.

Customer relations Contact with the bank, which handles post-sale management and negotiates payment plans, credit sanctions, and disbursements with customers.

Independently perform tasks to manage the company's customer relationship portfolio and participate in increasing customer relationship activities with clients.

Follow the payment of the credit according to the deadlines to receive customer service.

Review customer complaints and suggestions and hold a regular meeting with a team to learn how they are responding.

Plan to develop and implement system policies and procedures to control customer service strategies that set standards for service excellence. Achieve financial goal for project delivery and registration formalities.

Generate profitable new business by participating in calls and site visits to exceed stated goals. Manage the entire sales cycle from lead/inquiry development to negotiation to close. Self-generate leads and effectively manage pipeline generated through marketing activities and referrals. Keeps abreast of local markets by attending real estate events and conducting competitor analysis. Develops existing client relationships resulting in business leads and maximum client referral potential. Ensures best customer service and client needs are addressed effectively and efficiently.

Worked independently in sales as a senior manager, managed several projects in the city of Chennai, sold high-end apartments to premium clients, participated in real estate fairs and bank loan mela, especially to NRIs, investors and end users. Managed a project in the city area and suburbs with a team and completed the project from sale to handover with results in mind

Sales was involved in all aspects of selling and marketing the housing project in a suburb of the city with a 125-acre development consisting of high-rise buildings and villas. Managed a team and assisted with recruitment, including training, management, motivation, leadership and development of the entire team. Ensured each team member was productive and provided the top-notch service expected from Regus. Conducted meetings to inform the team of daily workflow, prioritize and delegate to the entire team to meet deadlines and customer requests. Impressed ratio of inquiries to calls and consistently met revenue goals.

Responsible for selling residential projects, especially in south Chennai, by leading a team and sending each sales representative to each site to visit the construction site. A key player in business negotiations, developed business plan and sales strategy to achieve said goal, planned successful marketing activities and maintained service quality by setting and enforcing standards, managed complex sales situations by identifying and analysing customer requirements.

Worked on multiple projects to sell homes, maintain client records with regular follow-ups to increase sales, evaluate clients on real estate purchases, conduct marketing activities including connecting with businesses and institutions, provide comprehensive planning and coordination to ensure the client stays in touch, and conduct a site visit of the project location in a smooth and timely manner. Maintained an impressive ratio of inquiries to calls and consistently met sales goals.

Sales, coordinating with all the builders throughout the city, obtaining all the details on their projects, matching the properties with the bank's PNI list. As a real estate consultant, you will play an important role in assisting clients with negotiations and collecting the service fee when the deal is closed with the developer.

Sales, meeting with HR and production managers of various manufacturing and software companies to make them aware of the latest design technologies, meeting with HOD and training managers to hold a seminar at the college and company premises to get their staff and students to sign up for courses. Developing the companies and institutions through phone calls and personal visits to meet them and work out the software with the technical manager of the software to increase my sales.