Bachelor of Science - Computer Applications Development (BCA)
SSN Degree College
Ongole, India 04.2001 -
Prathap Mylari
Network Engineer
Bengaluru
Summary
Dynamic Network Engineer with a proven track record at ONX Homes India Pvt Ltd, adept at optimizing network performance and reducing downtime through proactive monitoring and troubleshooting. Skilled in Cisco Meraki and technical support, I excel in enhancing system reliability while fostering effective communication across teams.
Education
Skills
Technical troubleshooting
Work History
IT Network Engineer
ONX HOMES INDIA Pvt Ltd
Bengalore, Karnataka
08.2021 - Current
- Reduced downtime through proactive identification and resolution of IT issues.
- Established effective communication channels between IT departments, ensuring seamless coordination of projects that spanned multiple functional areas within the organization.
- Implemented monitoring tools to identify potential threats, ensuring continuous system stability.
- Ensured high availability of critical systems by proactively monitoring performance metrics and performing timely upgrades as needed.
- Meraki Cloud Networking.
- Network Inventory Management and preparing the Network diagram.
- Installing & configuring the Meraki Access Points.
- Installing and configuring computer networks and systems.
- Maintaining (assembling new systems, Adding & removing users) and upgrading existing software and hardware.
- Monitoring the network usage through Meraki portal.
- Palo Alto
- Office 365 Global Admin Management.
- Azure Cloud Management.
- Creating users in Azure cloud.
- Configuring Azure virtual desktops.
- Adding network devices and configuring in Meraki dashboard.
- RingCentral Administration for VOIP.
- Service Desk Admin management.
- Cloud Firewall management.
- SharePoint Management.
- Suprema Cloud Bio-metric access management
- CCTV management.
- Monitoring the Network alerts through Meraki Dashboard.
- SAP PR & PO Access.
- Azure Virtual Desktop management.
- Azure Local Active Directory Management.
- Migrating user machines from Azure cloud to local AD premises.
- Migrating users into different domains.
- Attending the issues through Service Desk Plus ticketing tool.
- ConnectWise & Kaseya remote access management.
- Internet Service Provider (ISP) configuration.
- Installing and configuring SAP Fiori mobile management.
System Administrator
Terralogic Software Solutions
Bengalore, Karnataka
06.2013 - 03.2016
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Remote Level Support for all Windows server issues.
- Creating user accounts, groups, and controlling access rights using Active Directory. Creating mailbox accounts and contacts in MS Exchange Server as per the request.
- Provide patching and upgrades for all servers on monthly schedule Provide Active Directory support based upon requests and issues Routine maintenance and cleanup of server file.
- Worked on various monitoring tools like N-Central for day-to-day management and monitoring tasks.
- Worked on various backup tools like Datto, Mozpro for backup management and monitoring tasks.
- Worked on Setting GPOs for various services to enforce corporate policies and standards.
- Worked on various environments like VMware, Microsoft Server 2003 & 2008 and Exchange server 2007 & 2010.
Timeline
IT Network Engineer
ONX HOMES INDIA Pvt Ltd
08.2021 - Current
System Administrator
Terralogic Software Solutions
06.2013 - 03.2016
Bachelor of Science - Computer Applications Development (BCA)
SSN Degree College
04.2001 -
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