Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MOHD KAIF IQBAL

Lucknow

Summary

  • Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
  • Dedicated Office Assistant with over 7 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Professional in Microsoft Office & MS-Windows (troubleshooting experts), office equipments.
  • Administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
  • Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Overview

16
16
years of professional experience
1
1
Certification

Work History

IT Network Engineer

Central Excise & GST Office Lucknow
08.2022 - Current
  • Diagnosed and resolved hardware and software issues.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Planned and implemented upgrades to system hardware and software.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Diagnosed and executed resolution for network and server issues.
  • Installed and configured network printers and other peripheral devices.
  • Performed network security design and integration duties.

Software Installation Specialist

Central Excise & Customs
08.2022 - Current
  • Offered assistance in implementing and developing training programs.
  • Configured and tested new software and hardware.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Created user accounts and assigned permissions.
  • Installed and configured operating systems and applications.
  • Monitored system performance to identify potential issues.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Business Owner

Goodwill Healthcare
01.2018 - Current
  • Prioritized and allocated valuable resources to meet business targets.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Warehouse Manager

Greenberry Healthcare India Pvt Ltd
09.2015 - 08.2017
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Integrated warehouse operations with existing and new business processes.
  • Reviewed established business practices and improved processes to reduce expenses.

Office Assistant

Central Excise & Customs, Division-I
11.2007 - 12.2015
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Delivered clerical support by handling range of routine and special requirements.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Utilized office management software to record and track customer information.
  • Compiled and analyzed data to produce reports & submit to concerned branches.

Education

Mathematics

St. Mary Public Inter College
Amberganj, Lucknow

Mathematics

Lucknow Christian Inter College
Golaganj, Lucknow

Bachelor of Science - Mathematics And Computer Science

Lucknow University
Lucknow
11.2007

Skills

  • Technical Troubleshooting
  • Firewall Management Tools
  • User Support
  • Remote Work Support
  • Wireless Networks Troubleshooting
  • Information Security Technology
  • Strong Troubleshooting Skills
  • Verbal and Written Communication
  • Network Troubleshooting
  • Network Configuration
  • Microsoft Office Proficiency
  • Hardware Installation

Certification

  • MCP

(recognized as a Microsoft Certified System Professional in the year 2008).

  • MCSA

(recognized as a Microsoft Certified System Administrator on Microsoft Windows Server 2003 in the year 2008).

  • MCSA on messaging server

(recognized as a Microsoft Certified System Administrator messaging on Microsoft Windows Server 2003 in the year 2008).

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Urdu
Upper intermediate (B2)

Timeline

IT Network Engineer

Central Excise & GST Office Lucknow
08.2022 - Current

Software Installation Specialist

Central Excise & Customs
08.2022 - Current

Business Owner

Goodwill Healthcare
01.2018 - Current

Warehouse Manager

Greenberry Healthcare India Pvt Ltd
09.2015 - 08.2017

Office Assistant

Central Excise & Customs, Division-I
11.2007 - 12.2015

Mathematics

St. Mary Public Inter College

Mathematics

Lucknow Christian Inter College

Bachelor of Science - Mathematics And Computer Science

Lucknow University
  • MCP

(recognized as a Microsoft Certified System Professional in the year 2008).

  • MCSA

(recognized as a Microsoft Certified System Administrator on Microsoft Windows Server 2003 in the year 2008).

  • MCSA on messaging server

(recognized as a Microsoft Certified System Administrator messaging on Microsoft Windows Server 2003 in the year 2008).

MOHD KAIF IQBAL