Summary
Overview
Work History
Education
Skills
Timeline
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Pratiksha Anaji

Pratiksha Anaji

Hubli

Summary

Technical Writer with a demonstrated history of working in the software industry with a Bachelor of Engineering focused in Computer Science. Dedicated professional experienced in writing documents like user manuals, installation guides, procedure documentation, product descriptions, release notes, and SEO- friendly and interactive documentation for websites.

Overview

6
6
years of professional experience

Work History

Associate Technical Writer

JIFFY.ai
Bengaluru, India
11.2019 - Current
  • Designing and reviewing End-user, Admin, Developer, Installation, and Troubleshooting guides from scratch.
  • Designing Architecture and Hardware specifications documents.
  • Creating Release notes for hotfixes, major, and minor releases.
  • Creating online help pages for support portal by doing hands-on product usage to understand user’s perspective.
  • Analyze daily tickets in JIRA from customers to understand documentation gaps and update troubleshooting guides, FAQs, and user guides, respectively.
  • Reviewing content designed by documentation team.
  • Testing and updating existing documentation for quality improvement.
  • Reviewing and providing inputs on UI texts to improve intelligibility.
  • Reviewing and creating system error messages.
  • Editing, clarifying, and enhancing documents written by engineers.
  • Information gathering from product, testing, development, support, and user experience design teams to understand project requirements and translate them to technical specifications.

Technical Writing Intern

JIFFY.ai
Bengaluru, India
08.2019 - 11.2019
  • Developed and reviewed End-user, Developer, Admin, Installation, and Troubleshooting guides.
  • Worked with clients, business analysts, and, developers to understand project requirements and translated them to technical specifications.
  • Created documents from scratch and word templates.
  • Created and updated Release Notes.

Content Writer - Intern

Limeroad.com
09.2018 - 12.2018
  • Writing creative product descriptions.
  • Reviewing and editing articles to ensure the quality of articles.
  • Developing content for blogs, brochures, and web sales.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content

Education

Bachelor of Engineering - Computer Science

SDM College Of Engineering And Technology
Dharwad, Karnataka
2017

PUC - Science

Vidyaniketan P.U. Science College Pre-University
Hubballi, Karnataka
2013

High School Diploma -

St Paul's English Medium Residential High School
Hubballi, Karnataka
2011

Skills

  • Technical Documentation
  • Content Management Systems
  • Microsoft Office
  • User Guide Creation
  • Research and Information Gathering

Timeline

Associate Technical Writer

JIFFY.ai
11.2019 - Current

Technical Writing Intern

JIFFY.ai
08.2019 - 11.2019

Content Writer - Intern

Limeroad.com
09.2018 - 12.2018

Bachelor of Engineering - Computer Science

SDM College Of Engineering And Technology

PUC - Science

Vidyaniketan P.U. Science College Pre-University

High School Diploma -

St Paul's English Medium Residential High School

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Pratiksha Anaji