Summary
Overview
Work History
Education
Skills
Certification
Timeline
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PRATHIKSHA R SHETTY

PRATHIKSHA R SHETTY

Database Administrator
Bangalore

Summary

I am a Database Administrator with 4.8 years of experience in IT, specializing in IMS Database Management for 3 years. I have a proven track record in providing extended support for production, development, and test regions. My core expertise includes managing IMS databases, utilizing various utilities, and maintaining optimal performance in high-volume data processing environments.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
2
2
Certifications

Work History

Test Engineer

Brillio Technologies
07.2023 - 07.2024
  • Worked on LEAN works Portal, a web-based application for collecting data from tracking devices
  • Prepared Test Summary and Test cases based on Functional documents
  • Checked the status of issues across each module and updated the team lead daily through emails and status trackers
  • Played a vital role in testing and handling tasks for application maintenance
  • Conducted bug management activities and analysis
  • Well acquainted with Manual Testing

IMS DBA

Brillio Technologies
09.2020 - 07.2023
  • The IMS DBA team was responsible for troubleshooting Production/dev services issues related to IMS Database
  • Handled production Job abends and fixed issues related to IMS/DB2 DBs at the earliest
  • Created new PSBs as per user requirements for production and development usage
  • Regularly ran size reports to ensure DB size limits were not exceeded, taking necessary actions when needed
  • Monitored successful runs of hourly jobs and issued commands that committed new changes on dev regions
  • Helped users in resolving errors in development regions and took necessary actions depending on the nature of the error
  • Performed change tasks for activities like adding RTT Entry, creating RTT library, etc
  • As per application needs
  • Ensured the DB was up and running with necessary flags as per the schedule
  • Monitored and resolved checkpoint alerts for batch job consistency and recovery readiness
  • Managed OLDS alerts to ensure proper logging and prevent log overflow issues
  • Handled Image Copy alert processes to maintain up-to-date database backups
  • Monitored and managed IRLM alerts to identify and resolve lock contention and resource conflicts

Junior Administrator L1

GlowTouch
01.2019 - 12.2019
  • Company Overview: The company is a part of GlowTouch working together to delight clients on six different continents
  • Its one of the largest tech companies in Mangaluru
  • Working as Customer Support Representative for a Reputed Email Marketing Service Provider
  • Handled International chat support for a Reputed Email service provider with a very good CSAT score
  • Created Email templates for the Customers with best and attractive designs
  • Ability to multi-task, handling routine project responsibilities along with training the new analysts
  • Have been highly successful in meeting new technical challenges
  • The company is a part of GlowTouch working together to delight clients on six different continents
  • Its one of the largest tech companies in Mangaluru

Education

B.E. - Computer Science Engineering

Srinivas School Of Engineering
Mangalore, Karnataka
08.2014 - 05.2018

Higher Secondary - undefined

Poornaprajna College Admar
Mangalore, Karnataka
06.2012 - 05.2014

Secondary School Certificate - undefined

SMHS
Mangalore, Karnataka
06.2010 - 05.2012

Skills

DBMS

Certification

Microsoft PL 900

Timeline

Test Engineer

Brillio Technologies
07.2023 - 07.2024

IMS DBA

Brillio Technologies
09.2020 - 07.2023

Junior Administrator L1

GlowTouch
01.2019 - 12.2019

B.E. - Computer Science Engineering

Srinivas School Of Engineering
08.2014 - 05.2018

Higher Secondary - undefined

Poornaprajna College Admar
06.2012 - 05.2014

Secondary School Certificate - undefined

SMHS
06.2010 - 05.2012

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PRATHIKSHA R SHETTYDatabase Administrator