PRATHIMA HEBBAR
Summary
⮲ Progressive, intelligent and analytical with top-notch business acumen and strategic planning skills. Skilled in transforming businesses, market trends and customer preferences. Instrumental in helping companies remain responsive and proactive in dynamic conditions.
⮲ Focused on cost-reduction, revenue generation and overall growth.
⮲ Gifted in leading programs, teams and projects. Highly effective at coaching staff, reorganizing teams and refocusing groups to meet new targets
Overview
19
19
years of professional experience
Work History
Strategic Business Consultant
VIPRA Consulting
04.2022 - Current
- Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
- Facilitated and managed business development plan based on market and industry research.
- Identified target customers and developed forward-thinking sales and marketing plans to promote company growth.
- Pinpointed growth opportunities within services portfolio and business model.
- Determined business priorities and negotiated cost, quality and service with cross-functional business leaders.
- Assisted in raising capital for new projects.
Business Coach
Arrow Brogues Pvt Ltd
03.2021 - 03.2022
- Developed and implemented digital marketing plans to incorporate SEO, social media platforms and video campaigns.
- Identified, recommended and led initiatives to drive growth and performance improvement.
- Set and oversaw yearly and intermediate sales plans to achieve revenue objectives.
- Improved policies to match corporate vision and accomplish business goals.
- Designed detailed business plans to outline finances, goals and operations of company.
- Established goals for business profit and growth, reflecting company's mission statement.
- Tracked and measured operational efficiency of business, to adjust and optimize use of available resources.
Business Coach
Quantum Leap Learning Solutions Pvt Ltd
05.2017 - 06.2020
- Progress Partner Quantum Leap Learning, Helping Businesses to overcome Skill, Knowledge & Attitude gaps
- Set up strategies in Marketing, Sales, Operations and Management
- Create Operational excellence by implementing Process, System & Structure
- Develop Marketing Strategies to acquire new customers
- Addressing and resolving key issues in Operations
- Being a functional expert, I have helped more than 120+ Businesses in India &Philippines to build a successful & scalable business
Manager
Learning, MD Retail India Pvt Ltd
02.2015 - 04.2017
- To Assess and identify individual and group training needs and administer plans, procedures, and programs to meet training requirements
- Create, Implement & Assess Employee Growth Programs using evaluation methods
- SOP creation & implementation for the Retail Stores covering the entire Operations, HR & Learning aspects
- Store Manager & Area Manager development using various learning methodologies
- Create & Implement EOSS guidebook
- Create, Implement & Monitor Franchise Operations Guidebook
- Impart Product Training & employee skill development in coordination with HR Team
- Single point of contact for Learning Management System & its operation to internal & external teams
- Budgeting & Monitoring the L&D Budget
- Vendor Management
- Assist with the development of strategic plans for the organizations with relationship to employee attrition, employee engagement & employee satisfaction
Manager- Training
Sangeetha Mobiles Pvt Ltd
07.2014 - 02.2015
- Develop, implement, and monitor training programs within the organization
- Create testing and evaluation processes
- Prepare and implement training budget
- Evaluate needs of company and plan training programs accordingly
- Conduct performance evaluations
- Provide classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
- Build solid cross-functional relationships
- Provide logistical support, course development, delivery, evaluation, process measurements, and cost management
Deputy Manager
09.2012 - 07.2014
- Training & Customer Experience
- Handling End to End training requirement for the brand RUOSH, a leading Premium
- Men's footwear brand
- To develop training plan and policies that establishes guidelines for training functions
- To Prepare Training Budget, Training Calendar, and periodic reports
- To deliver various Classroom and on-the-job trainings on Operational Processes, Systems and Skills development
- To analyze training program effectiveness through surveys, knowledge tests, discussion with department managers and remote/ direct audits
- To develop improved methods to meet training and facility objectives and goals as required
- To facilitate dissemination and implementations of Process updates/ changes
Training Specialist
Future Human Development Ltd
01.2010 - 09.2012
Trainer
Infosys BPO Ltd
12.2007 - 06.2009
Sr. Customer Care Specialist
Dell International
11.2005 - 08.2006
Customer Care Executive
IBM Daksh
12.2004 - 09.2005
Education
Bachelor of Arts -
RAI University
01.2005
Skills
- Strategic Planning
- Revenue Generation
- Business Development
- Stakeholder Relations
- Strategic Development
- Account Retention
- Vendor Collaboration
- Customer Service Management
- Business Analysis
- Staff Training and Development
- Cost Reduction
- Solution Implementation
- Continuous Improvement
- Planning and Execution
- Performance Improvement
- Training and Mentoring
- Negotiation Competency
- Business Planning
Languages
English, Kannada
First Language
Hindi
Proficient
C2
Marathi
Elementary
A2
Tulu
Upper Intermediate
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Strategic Business Consultant
VIPRA Consulting
04.2022 - Current
Business Coach
Arrow Brogues Pvt Ltd
03.2021 - 03.2022
Business Coach
Quantum Leap Learning Solutions Pvt Ltd
05.2017 - 06.2020
Manager
Learning, MD Retail India Pvt Ltd
02.2015 - 04.2017
Manager- Training
Sangeetha Mobiles Pvt Ltd
07.2014 - 02.2015
Deputy Manager
09.2012 - 07.2014
Training Specialist
Future Human Development Ltd
01.2010 - 09.2012
Trainer
Infosys BPO Ltd
12.2007 - 06.2009
Sr. Customer Care Specialist
Dell International
11.2005 - 08.2006
Customer Care Executive
IBM Daksh
12.2004 - 09.2005
Bachelor of Arts -
RAI University
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