Prathip C
Freight Forwarding Agent
Thanjavur,Tamil Nadu
Summary
Talented Senior import Executive offering almost 4 years of experience investigating and selecting freight carriers and shipping routes aligned with customer needs. Satisfies timelines and budget requirements, managing administrative functions and supporting account needs. Result-driven candidate with extensive knowledge of logistics and customs regulations. Develops and maintains relationships with clients, carriers and suppliers. Possesses excellent problem-solving and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior Imports Executive -customs
Airlift Trans Pacific
coimbatore
04.2019 - 02.2023
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend and holiday shifts.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
Senior Associate
city unon bank
chennai
09.2018 - 01.2019
- Spoke to customers in native language to increase loyalty and establish relationships.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Defined work plans in alignment with stakeholder requirements.
- Trained and supported new team members, maintaining culture of collaboration.
- Developed new sales opportunities through development and rollout of promotional plans.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
Education
B.Tech - Mechanical Engineering
Prist University
Thanjavur, India 06.2012 - 04.2016
MBA - Finance And Operation
Saranathan College of Engineering
Trichy, India 07.2016 - 05.2018
Skills
Executive team leadership
Customs documents
Shipment tracing
Paperwork preparation
Interpersonal Communication
Data Entry
Problem-Solving
Decision-Making
Customer service skills
Certification
SAP Material Management certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SAP Material Management certification
03-2023
Senior Imports Executive -customs
Airlift Trans Pacific
04.2019 - 02.2023
Senior Associate
city unon bank
09.2018 - 01.2019
MBA - Finance And Operation
Saranathan College of Engineering
07.2016 - 05.2018
B.Tech - Mechanical Engineering
Prist University
06.2012 - 04.2016