PRATHYUSHA DOMALA
Quality Analyst
Hyderabad
Summary
Detail-oriented and highly skilled Quality Assurance Analyst with 4+ years of experience in Automation and Manual Testing within banking and Telecom domain. Proficient in Selenium WebDriver with Java, TestNG, API Testing(Soap UI, Postman) , and building scalable automation frameworks(POM, Data-Driven). Adept at working in Agile and Waterfall environments,with a focus on delivering high quality,maintainable test solutions.
Overview
4
4
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Systems Engineer (Client- Truist Bank)
Tata Consultancy Services
07.2025 - Current
- Played a key role in the testing of Pega applications built on the Pega Platform (Smart Dispute) framework, ensuring compliance with business requirements and industry standards.
- Automated test scenarios for Smart Dispute framework, covering dispute intake, fraud allocation, chargeback, and collaboration flows leveraging it with TestNG , POM.
- Developed automation coverage for integrations with Visa VROL and MasterCard network interfaces.
- Validated API and service-level interactions between Pega applications and payment network systems.
- Conducted integration testing to validate data flows and interactions between Pega application and external systems.
- Performed Compatibility testing.
- Maintenance of existing automation scripts.
- Actively participated in defect tracking and management, and also worked in Agile.
- Prioritizing issues for resolution and conducting retesting after fixes.
- Utilized Rally and other project management tools to track and manage testing activities efficiently.
Product Test Specialist (Client - HSBC Bank)
Cognizant Technology Solutions
01.2024 - 07.2025
- Involved in end-to-end testing of the application built on Pega platform using CDH (Customer Decision Hub) framework.
- Design, maintain, and execute automation scripts using tools Selenium WebDriver.
- Work closely with cross-functional teams including developers, business analysts, and project managers to ensure alignment on quality expectations.
- Conduct defect management, track bugs in Rally and support root cause analysis.
- Increased overall efficiency by automating repetitive tests.
Test Analyst (Client-Scotia Bank)
Cognizant Technology Solutions
07.2022 - 12.2023
- Played a key role in the testing of Pega application built on the Pega 8.8 SD(Smart Dispute) framework , ensuring compliance with business requirements and industry standards.
- Designed and executed test cases to verify the functionality
- Conducted integration testing to validate data flows and interactions between Pega application and external systems.
- Performed Compatibility testing.
- Maintenance of existing automation scripts.
- Actively participated in defect tracking and management, and also worked in Waterfall
- Prioritizing issues for resolution and conducting retesting after fixes.
- Utilized JIRA and other project management tools to track and manage testing activities efficiently.
- One to One interaction with client.
Test Analyst Trainee (Client- AT&T)
Cognizant Technology Solutions
10.2021 - 06.2022
- Involved in end to end testing of the application built on Pega platform using CDH(Customer Decision Hub)framework.
- Understanding user stories and writing into testcases, Maintain changes in testcases according to requirements.
- Performed Functional testing, UI testing, Regression testing.
- Performed API Testing using with Postman .
- Involved in Bug/Defects tracking and reporting on JIRA.
- Actively participated in daily stand-up meetings to report progress, address blockers, and coordinate testing efforts within Agile development teams.
Education
B.Tech -
Jawaharlal Nehru Technological University
06.2021
Intermediate - undefined
Sri Vikas Junior College
04.2017
Skills
Manual Testing
Certification
Completed ISTQB Certified Tester-Foundation Level 2023-Accredited Certification
Timeline
Systems Engineer (Client- Truist Bank)
Tata Consultancy Services
07.2025 - Current
Product Test Specialist (Client - HSBC Bank)
Cognizant Technology Solutions
01.2024 - 07.2025
Test Analyst (Client-Scotia Bank)
Cognizant Technology Solutions
07.2022 - 12.2023
Test Analyst Trainee (Client- AT&T)
Cognizant Technology Solutions
10.2021 - 06.2022
Intermediate - undefined
Sri Vikas Junior College
B.Tech -
Jawaharlal Nehru Technological University