Prathyusha Gorantla
Hyderabad
Summary
Certified Salesforce Developer and Administrator with 4+ years of experience in customizing Salesforce applications, designing, coding, and testing.Specializing in Sales Cloud, Service Cloud, and Experience Cloud, I combine deep technical expertise in Apex, Lightning Components, and integrations with a passion for delivering user-centric applications
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Consultant
Genpact India Pvt Ltd
11.2023 - Current
- Implemented Experience Cloud sites for customer community portals, improving customer engagement and self-service capabilities
- Developed custom Lightning Components and integrated third-party applications via REST APIs to enhance portal functionality and user experience
- Customized and maintained Salesforce Experience Cloud portals, including configuration of Lightning Components
Software Developer
Genesis Infocom Pvt Ltd.
08.2021 - 11.2023
- Worked with the Salesforce security model to give appropriate access to appropriate users
- Worked on business process automation using validation rules, process builders, and workflows
- Created VF Pages, Lightning Web components, and Aura components for different elements in the app
- Implemented Custom Objects, Custom Fields, Page Layout, Search Layout, and Record Types as per client requirements
- Implemented Apex Classes, Apex Triggers, Visualforce and Approval Process, Process Builder, and Workflow rules
- Implemented Profiles, Users, OWD, sharing rules, and Permission set field level security
- Created Lightning Web components and Aura components for different elements in the app.
Programmer
Tower Hill Insurance
Florida
10.2019 - 04.2021
- Designed and developed application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface
- Developed various Custom Objects, Tabs, Entity-Relationship Data Model, Validation rules on the Objects and Tabs, Components and Visual Force Pages based on requirements
- Created page layouts, search layouts to organize Fields, Custom links, related lists, and other components on a record detail and edit pages
- Implemented web services using Rest API
- Created workflow rules and defined related tasks, time triggered tasks, email alerts to implement business logic
- Designed, developed and deployed Apex Classes and Apex Triggers for various functional needs in the application
- Monitoring the application, identifying the issues and provide the resolution to business
- Worked on connecter setup to establish the connection between two salesforce Orgs
- Used the sandbox for testing and migrated the code to the deployment instance after testing.
Education
Master's - Computer Information Systems
Florida Institute of Technology
01.2018
Bachelor's - Information Technology
GITAM
India01.2016
Inter -
Narayana Junior College
India01.2012
CBSE -
Sri Prakash Vidyaniketan
India01.2010
Skills
- Salesforce CRM
- Visual Force Pages
- Visual Force Components & Controllers
- Apex Classes
- Apex Trigger
- Batch Apex
- Schedule Apex
- Future method
- SOSL, SOSL
- Data Loader
- Workflow Approvals
- Reports
- Dashboards
- Custom Objects
- Forcecom IDE
- Permission sets
- Lightning
- Apex Data Loader
- Core Java
- Apex
- CSS
- Java Script
- HTML
- Forcecom
- VS code
- Jenkins
- Git Hub
Certification
- Platform Developer I
- Platform Developer II
- Salesforce Certified Administrator
Timeline
Lead Consultant
Genpact India Pvt Ltd
11.2023 - Current
Software Developer
Genesis Infocom Pvt Ltd.
08.2021 - 11.2023
Programmer
Tower Hill Insurance
10.2019 - 04.2021
Master's - Computer Information Systems
Florida Institute of Technology
Bachelor's - Information Technology
GITAM
Inter -
Narayana Junior College
CBSE -
Sri Prakash Vidyaniketan
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