Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Prathyusha Mylapalli

Hyderabad

Summary

Quality Assurance Analyst with extensive over 6 years of experience in software testing and bug resolution. Expertise in various QA methodologies and tools, capable of implementing effective testing strategies. Collaborative approach with development teams to enhance product quality and performance. Strong problem-solving skills resulting in timely project completions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate - Projects

Cognizant
Hyderabad
07.2022 - Current
  • Involved in test planning, management, and execution for Microsoft Dynamics 365 CRM (Sales and Service modules) and IVR applications using functional testing techniques.
  • Designed and executed end-to-end test cases validating CRM workflows, business rules, lead-to-opportunity conversions, case management, and SLA configurations.
  • Performed System Integration Testing (SIT) and supported production deployments, ensuring high-quality delivery across multiple agile release cycles.
  • Applied Agile methodologies (Scrum and SAFe) across various testing phases, collaborating in sprint planning, daily stand-ups, reviews, and retrospectives.
  • Worked closely with business analysts, product owners, developers, and QA teams to review requirements, refine test cases, and ensure feature readiness.
  • Utilized JIRA, Azure DevOps, and Test Rail for test management, defect tracking, and sprint reporting.
  • Actively participated in organizational initiatives like metrics tracking, internal trainings, and recruitment efforts.

Associate Consultant

Infosys
Hyderabad
09.2018 - 07.2022
  • Performed manual and automation testing across various testing phases including System Testing, Integration Testing, Regression Testing, and SIT.
  • Created and executed detailed test cases, test scenarios, and test data for both UI and IVR applications based on business and technical requirements.
  • Developed and maintained automation scripts for UI and IVR testing using Selenium WebDriver with Cucumber and Cyara.
  • Collaborated with cross-functional teams in Agile and SAFe Agile environments, actively participating in sprint planning, daily scrums, and retrospectives.
  • Conducted API testing using Postman and performed backend validations using SQL for data integrity and consistency.
  • Utilized tools such as JIRA, TestRail, Azure DevOps, Kibana, and SOAP UI for test management, defect tracking, and log analysis.
  • Documented test results, raised defects, and tracked them to closure while contributing to root cause analysis and production issue investigations.
  • Delivered knowledge-sharing sessions and documentation for new applications, improving team onboarding and operational efficiency.

Education

B.Tech - Electronics and Communications Engineering

Gayatri Vidya Parishad College of engineering for women
04.2018

Skills

  • Functional Testing
  • Test Management
  • IVR testing - cyara
  • Agile/SAFe Agile
  • JIRA
  • Azure devops
  • MS Dynamics CRM 365
  • Selenium Webdriver
  • API testing
  • Life and Auto insurance
  • Telecom
  • Test Rail

Certification

  • SAFe Agile practitioner 6
  • Microsoft Azure fundamentals
  • Certified Scrum Master (Scrum Alliance)

Timeline

Associate - Projects

Cognizant
07.2022 - Current

Associate Consultant

Infosys
09.2018 - 07.2022

B.Tech - Electronics and Communications Engineering

Gayatri Vidya Parishad College of engineering for women

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Prathyusha Mylapalli