Competent Accounts Receivable Specialist bringing 3 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Hi, I’m
Pratibha Chauhan
Account Receivable Associate
Delhi
Summary
Overview
5
years of professional experience
3
years of post-secondary education
2
Languages
Work History
Genpact India Private LimitedGurgaon
Accounts Receivable Associate
01.2020 - Current
Job overview
- AR include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
- Process accounts and incoming payments in compliance with financial policies and procedures.
- Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.
- Prepare bills, invoices and bank deposits.
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
- Verify discrepancies by and resolve clients’ billing issues.
- Facilitate payment of invoices due by sending bill reminders and contacting clients.
- Generate financial statements and reports detailing accounts receivable status
Caretel Infotech LimitedDelhi
Customer Support Executive
03.2018 - 10.2018
Job overview
- Provided customer service and account management support services.
- Handled incoming questions from the clients or customer.
- Listened to customers' questions and concerns to provide answers or responses.
- Resolved issues from Customer reviews and took appropriate actions accordingly.
- Managed to keep records of customer interactions, transactions, complaints, comments as well as actions taken.
- Routine operations (SR/WO) incident/change and problem management with appropriate tickets and business necessity. BMC Remedy, Logs review, IT Threat analysis RCA (Root Cause Analysis), RFO (Reason for Outage / Interim RCA), CIR (Chronologies of Incident Report) preparation, validation for major incidents and outages.
Education
Sri Guru Gobind Singh College Of CommerceDelhi
Bachelor of Commerce from Commerce
06.2014 - 06.2017
University Overview
Skills
Customer service orientation and negotiation skills
Timeline
Accounts Receivable Associate
Genpact India Private Limited
01.2020 - Current
Customer Support Executive
Caretel Infotech Limited
03.2018 - 10.2018
Sri Guru Gobind Singh College Of Commerce
Bachelor of Commerce from Commerce
06.2014 - 06.2017
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