Hi, I’m
Pratibha Kanwar
Retail Branch Banking
Jaipur
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
years of professional experience
2
Certifications
Work History
Axis Bank LTD
Priority Banking Relationship Manager
04.2025 - Current
Job overview
- Organized exclusive networking events for priority clients, fostering connections and promoting the bank''s services.
- Handled escalated client complaints with tactfulness and diplomacy, resolving issues promptly while preserving client relationships.
- Consistently exceeded sales targets through proactive prospecting efforts and strong relationship-building skills.
- Developed and maintained strong relationships with high-net-worth clients, leading to long-term loyalty and trust.
- Enhanced client satisfaction by providing personalized financial advice and exceptional customer service.
Axis Bank Ltd
Branch Relationship Officer
06.2022 - 03.2025
Job overview
- Played an integral role in achieving branch revenue goals by consistently meeting individual sales target
- Promoted Insurance
- Customer service and cross selling of product as per customer needs
- Developed a deep understanding of banking products, staying current on industry trends to better serve clients''
HDFC Bank Ltd
Teller/Teller Authorization
03.2018 - 06.2022
Job overview
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Indusind Bank Ltd
Business Development Manager
07.2016 - 02.2018
Job overview
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value product
- Promoted Insurance
Education
Rajasthan Technical University Bikaner
B. Tech from Instrumental And Control Engineering
06.2015
Agarwal Sikshan SansthanSawai Madhopur
12th from PCM
06.2010
SRD Singh Secondary Adarsh Vidhya Mandir Sawai Madhopur
10th from RBSE
06.2008
Certification
MDRT
Timeline
Priority Banking Relationship Manager
Axis Bank LTD
04.2025 - Current
MDRT
02-2025
Branch Relationship Officer
Axis Bank Ltd
06.2022 - 03.2025
Teller/Teller Authorization
HDFC Bank Ltd
03.2018 - 06.2022
IRDA and NISM
04-2017
Business Development Manager
Indusind Bank Ltd
07.2016 - 02.2018
Rajasthan Technical University
B. Tech from Instrumental And Control Engineering
Agarwal Sikshan Sansthan
12th from PCM
SRD Singh Secondary Adarsh Vidhya Mandir
10th from RBSE
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