Vijai Prabhakaran
Chennai
Summary
Hospitable professional offering personality, professionalism and communication skills to successfully engage new and existing customers. Adept at identifying and matching customers with products and services by conducting interviews and discussing financial needs.
Overview
6
6
years of professional experience
Work History
Priority Banking Relationship Manager
Standard Chartered Bank
Chennai
07.2022 - Current
- Responded to customer inquiries and requests regarding banking products, services and procedures.
- Provided personalized advice on financial planning, investments and insurance solutions.
- Resolved customer complaints in a timely manner, ensuring the highest level of satisfaction is achieved.
- Maintained accurate records of all client interactions and transactions in the bank's CRM system.
Deputy Manager
ICICI Bank Ltd
Chennai
04.2018 - 05.2022
- Developed relationships with customers to ensure satisfaction, loyalty and referrals for the bank.
- Advised customers on bank products, services and financial planning options.
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Managed and deepened client relationships by providing personalized financial solutions and advice.
- Left the bank by serving as senior relationship manager for one and half year where other RM's of Annanagar region will report to me.
Education
Post Graduate Diploma in Banking -
Manipal Academy of Higher Education
03.2018
Bachelor of Engineering - Mechanical Engineering
SKP Institute of Technology
03.2014
Skills
- Account Management
- Decision-Making
- Portfolio Management
- Asset Allocation
- Reliability
- Client Relationship Management
- Adaptability and Flexibility
Accomplishments
- Won Andaman Nicobar NRI NCA PAN India contest
- Topper in Performance Index for 6 consecutive months
- Life Insurance Business crorepati for consecutive years 2019-20 and 2020-21
- Mutual Fund Business crorepati for consecutive years 2019-20 and 2020-21
- Top SR RM in PAN India for Fee income generation in month of August
- In Standard chartered won Vietnam contest
- Won acclaims for invesment business where last two year's done nearly 20 crore of value.
Personal Information
Date of Birth: 03/02/93
Languages
- English, Native or Bilingual Proficiency
- Tamil, Native or Bilingual Proficiency
Hobbies and Interests
- Volunteering and community involvement
- Travel
- Sports
- Listening to Music
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Priority Banking Relationship Manager
Standard Chartered Bank
07.2022 - Current
Deputy Manager
ICICI Bank Ltd
04.2018 - 05.2022
Post Graduate Diploma in Banking -
Manipal Academy of Higher Education
Bachelor of Engineering - Mechanical Engineering
SKP Institute of Technology
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