VANSH SHARMA

Have a fair idea about all the highstreet markets in Noida and Delhi

Have good relations with almost all the mall developers in Noida including : ATS , Ace , Aditya Builders , DS Group , Gaurs , Wave group etc .

Worked with Aditya Builders for their Projects called Central Market Sector 120 , Central 50 as a mandate from scratch involving consulting team .

Successfully transacted 25000 sq ft of Westside , 20000 sq ft of Deerika in Central Mall Sector 120 Noida . 30000 sq ft of Westside and 15000 sq ft Zudio in Central 50 , sector50 Noida. Pure Home and Go Colors Vanilla stores as well .

Doing BD for brands including : Saffire foods , Rebel foods , Jubilant foods , Theobroma , Divyani foods , Misbu (Trent group new concept .

• Store Manager at one of the best luxury mall (DLF Emporio , New Delhi) of biggest and flagship store of Hackett doing a business of almost 12 Cr yearly. Only 40% of this business comes from walk-ins , rest is the planned business from top customers with whom regular followups and relations are required.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Reviewed sales and gross profit reports to determine options for increasing market growth.
• Attained expert level of product knowledge, becoming go-to person for the team.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
• Analyzed and interpreted store trends to facilitate planning.

• Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
• Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
• Led employee relations through effective communication, coaching, training and development.
• Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
• Got an award for highest sales contribution for my team in the store
• Got an award for making exceptional training practices for my and other teams .

• Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Responded to in-person and telephone requests for information about company offerings.
• Attended advanced training sessions and conferences to increase product knowledge and productivity.

• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Maintained excellent attendance record, consistently arriving to work on time.
• Carried out day-day-day duties accurately and efficiently.
• Resolved problems, improved operations and provided exceptional service.
• Offered friendly and efficient service to customers, handled challenging situations with ease.