Pratibha Vishwakarma
Noida
Summary
Professional driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors, and service providers. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
2
2
years of professional experience
Work History
Executive
Teleperformance
Gurugram
07.2022 - 02.2024
- Completed thorough opening, closing, and shift-change functions to maintain operational standards each day.
- Forecasted customer demand is used to set prices or credit terms for goods or services.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored progress by establishing plans, budgets, and measuring results.
- Conducted market research and analysis to identify potential business opportunities.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Education
Bachelor of Computer Applications - Computer Applications
Dayanand Academy of Management Studies
05-2019
Skills
- Market analysis
- Strategic planning
- Budget management
- Pricing strategy
- Client retention
- Customer relationship management
- Team collaboration
- Effective communication
- Issue resolution
- Analytical skills
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Executive
Teleperformance
07.2022 - 02.2024
Bachelor of Computer Applications - Computer Applications
Dayanand Academy of Management Studies
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