Pratichi Pattnaik

With more than Two decades in the IT industry with wide range of experience providing implementation, customization and enhancing on Information Security Consultant, Bid/RFP management, DC Management, IT Support and operation as PL/PM/SDM and with domain specialization: Telecom (Wireless, Wireline and ancillary telecom services), Database Administration, Devops management. Extensively worked on large Technology Transformation Programs on Cloud environment, Customer engagement, Onsite Relationship Management, Offshore Delivery Account Management, Large Software Project Execution, Managed Services (Both Application and Infrastructure) and Consultancy on Industry 4.0. Having IT Management Professional experience with strong combination of leadership, technical expertise and people skills. Rich experience, in dealing with customers across the globe in different transformational and large engagements. Believes in diversity at workplace and aligned to Digital Transformation. Customer focused, service driven, goal oriented, enterprising work ethic and solid integrity. Accountable and well organized. An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management and significant experience working with steering committees and other project managers.

• 1. Got CIO award of excellence of from client for implementing virtual helpdesk for IT infrastructure support.
• 2. Best practice award by client business excellence team for smooth migration of windows 7 to windows8.1 & subsequently to Win10 and 11.
• 3. Best Project Manager award from TCS for successful implementation multiple projects.
• 4. Long Service Award from project leadership.
• 5.Successfully Front ending audit on behalf of customer for ISO27001, ISMS audit for yearly certification renewal
• 6. As a Project leader Completed six sigma projects on leased line circuit code discrepancy across Karnataka circle of Tata tele services.

• PMP
• Managing Large account
• Green Belt six sigma
• ITIL Expert
• ISO 27001:2013 lead auditor
• COBIT 5
• Building Human Capital - The Heart Work Model
• Big data administration
• AWS solution architect
• TCS TOGAF Enterprise Architecture training
• TCS Transcend Leadership training

• Conflict Management
• People Management
• Risk Management
• Agile & Scrum Methodology
• Stakeholder/Cross domain Management
• Technology expertise in Oracle DBA
• Telecom Solution architect
• IT infrastructure management