Pratik Bhamre, CFE
Pune
Summary
A results-driven Certified Fraud Examiner with global CFE certification awarded by Association of Certified Fraud Examiners (ACFE) and a proven track record in fraud investigation, detection, monitoring, policy development, and risk analysis. Proficient in KYC, AML, sanctions screening, identity theft, account takeover, and banking/payment frauds. Leveraging hands-on experience gained at top-tier organizations including Barclays, Citi, and Amazon to effectively mitigate fraud risks and safeguard organizational integrity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
KYC Risk & Quality Control Analyst
Barclays
Pune
06.2023 - Current
- Conducted thorough reviews of corporate credit card applications, performing sanctions checks, CDD, EDD, and negative news searches to ensure compliance with regulations and reduce fraud risk by 5%
- Identified and flagged suspicious activity and potential cases of identity theft through meticulous analysis of fraud applications, resulting in a 20% decrease in fraudulent transactions at a process level.
- Collaborated with cross-functional teams to streamline the KYC application review process, leading to a 10% increase in efficiency and a reduction in turnaround time by 1 day
- Streamlined process mapping procedures for Fraud/KYC processes, reducing turnaround time by 20% and increasing accuracy from 70% to 98% in order to be in line with regulatory requirements and avoid litigation for non compliance
- Collaborated with cross-functional teams to develop and implement real-time monitoring tools for fraud prevention, detection and mitigation resulting in a significant reduction in overall risk exposure.
- Assisted the audit team in conducting audits of internal systems, processes, products and services in order to assess their effectiveness.
- Identified areas of risk within current operational procedures as well as recommended best control practices for risk mitigation.
Fraud Operations Specialist
Citigroup
Pune
07.2021 - 06.2023
- Conducted thorough investigations into fraud charges, account takeovers, and counterfeit cards, at a process level resulting in a 15% decrease in fraudulent activity within the organization
- Investigated and resolved 75% of fraudulent claims raised by customers, resulting in a recovery of $500,000 in lost revenue
- Led investigations for complex fraud cases, resulting in a successful resolution rate of 90% and saving the company on an average $1 million in potential losses on yearly basis
- Processed chargebacks promptly and accurately based on provided documentation, reducing processing time by 20% and improving customer satisfaction scores significantly
- Identified and reported emerging fraud trends to senior management, leading to the implementation of new security protocols that reduced risk exposure by 20%
- Identified emerging fraud trends by analyzing customer claims data, leading to a 15% decrease in fraudulent activities detected on a monthly basis
- Prepared and assisted on preparing suspicious activity reports for internal stakeholders, resulting in a significant increase in the successful identification of fraudulent transactions
- Investigated potential red flags, document findings, and prepare reports as needed.
- Assisted in the development of new processes and technologies to detect, prevent, and mitigate financial crime risks.
Selling Partner Support Associate
Amazon Development Center India
Pune
08.2020 - 06.2021
- Resolved seller queries concerning to seller queries with a satisfaction rate of 95%
- Assisted seller with brand registration requirements and process, verifying business documents, and performing KYC for business onboarding on Amazon
- Conducted investigations for fraud regarding duplicate product returns within Amazon's global selling and fulfillment centers significantly reducing seller losses regarding to duplicate returns by 20%
- Collaborating with supplier/vendor including risk management team to access the risk associated with loss/theft of packages during transit.
- Supported management team to facilitate task completion and meet performance goals.
Education
B.E/B.Tech -
Savitribai Phule Pune University
07.2019
Skills
- KYC Quality Control
- AML/Sanction Screening
- SQL understanding
- Continuous Improvement
- Correction action planning
- Performance Assessment
- Risk Assessment
- Operation Risk and Control
- Internal Controls
- Fraud Detection
- Fraud and anomaly analysis
- Fraud patterns
- Fraud identification
- Dispute Resolution
- Criminal Investigations
- Interviewing capabilities
- Forensic research
- Effective Communication
- Fraud Trend Analysis
- Legal knowledge Related to Fraud
- Fraud Investigation
- Fraud Detection and Prevention
Certification
Certified Fraud Examiner (CFE) awarded by Association of Certified Fraud Examiners (ACFE)
Extra-Curricular Acheivements
Successfully got my book published with the title "The Rise of Kaalchakra" a science fiction novel.
Affiliations
- Provided support to non-governmental organizations (NGOs) during their visits to the office campus, offering career guidance to high school students accompanying the NGOs.
Timeline
KYC Risk & Quality Control Analyst
Barclays
06.2023 - Current
Fraud Operations Specialist
Citigroup
07.2021 - 06.2023
Selling Partner Support Associate
Amazon Development Center India
08.2020 - 06.2021
B.E/B.Tech -
Savitribai Phule Pune University
Certified Fraud Examiner (CFE) awarded by Association of Certified Fraud Examiners (ACFE)
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