Python , Java script , C language , sql Product Management running
Pratik Chakraborty
Network Engineer
Kolkata
Work Preference
Summary
Accomplished Technical Manager with over 9 years of experience spanning technical sales, project management, and service engineering for ELV and telecom systems. Proven ability to lead the end-to-end project lifecycle from client consultation and sales to system installation and post-sales support. Adept at integrating complex security systems, coordinating with vendors, and providing expert-level technical troubleshooting to drive client satisfaction and project success.
Overview
3
3
Languages
6
6
Certifications
10
10
years of professional experience
Work History
Project Engineer
Sandeep Tradex Pvt Ltd
10.2025 - Current
- Implemented installation, configuration, and maintenance of comprehensive network infrastructure systems in airport and power plant environments.
- Monitoring day-to-day network health, uptime, and connectivity across LAN, WAN, and fiber optic backbone networks.
- Maintaining network documentation, topology diagrams, IP addressing records, and daily activity reports.
- Ensuring compliance with safety standards, SOPs, and operational protocols in critical infrastructure environments.
Manager, Technical Sales & Service Engineer
Victor Media Pvt Ltd
06.2025 - 09.2025
- Manage the end-to-end installation, maintenance, and troubleshooting of complex ELV systems, including CCTV, fire alarms, and IPBX for a diverse client portfolio.
- drive sales and enhance long-term client relationships via promotion of advanced elv products and delivery of expert technical consultation.
- Conduct comprehensive site surveys to design and propose customized security and communication solutions tailored to client needs.
- Provide expert-level technical support, including system configuration and troubleshooting, to ensure optimal performance and client satisfaction.
- Maintain meticulous project documentation and submit weekly SOP reports to track progress and ensure alignment with project goals.
Senior Executive, ISP
CSC -e-Governance
10.2019 - 05.2025
- Coordinated NOFN fiber restoration projects with BSNL and BBNL teams, resolving technical and billing issues to restore service efficiently.
- Oversaw installation and activation of hotspots across 1700+ sites, ensuring quality delivery through collaboration with vendors and internal NOC teams.
- Functioned as a key point of contact for critical issue resolution, leading joint visits with BSNL/BBNL officials for site restoration and material faults.
- Executed technical support and facilitated site visits for installation, maintenance, and troubleshooting across various systems such as CCTV systems (Hikvision, Dahua), biometric systems (ESSL), fire alarm systems (Honeywell), and PA systems.
- Provided remote software support to clients for NMS and portal-related technical issues, maintaining detailed records for spares and faulty materials.
- Led sales activities from client meetings to closing deals, understanding requirements and conducting product demonstrations to drive successful outcomes.
- Promoted and sold solar products, including panels, and designed custom systems based on site assessments.
- Maintained accurate records of all sales, installations, and maintenance activities.
- Built and maintained strong, lasting relationships with clients.
- Kept up to date on market trends, competitor analysis, and new product technologies.
- Used Google Sheets and advanced Excel for day-to-day record maintenance.
Network Engineer
Tejas Networks
04.2018 - 10.2019
- Evaluated, configured, and troubleshot hardware, software, and networking systems, enhancing operational efficiency.
- Oversaw technical projects, supported government programs, and managed project status reports, ensuring alignment with organizational objectives.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Presented technical findings to stakeholders, facilitating informed decision-making on project status and goals.
Hub Engineer
Infinium India Limited
05.2016 - 04.2018
- Maintained and administered computer networks and computing environments, ensuring optimal system software, applications, and hardware configurations.
- Identified and resolved complex network connectivity, performance, and security issues.
- Analyzed network traffic using tools like Wireshark to diagnose performance bottlenecks and optimize network configurations.
- Monitored network performance to identify and resolve bottlenecks, optimizing configurations for improved functionality.
- Troubleshot, diagnosed, and resolved complex hardware, software, and other network system problems.
- Configured and managed firewalls like Palo Alto and Sophos to ensure network security.
- Created and managed firewall rules to control traffic flow, implementing security policies that safeguarded the network against threats.
- Conducted regular audits to ensure network security configurations were up-to-date and effective.
- Performed disaster recovery operations and implemented network security measures to protect data, software, and hardware.
- Maintained current knowledge of the latest network technologies, security threats, and best practices.
Education
Master of Business Administration - Production Operation & IT Management
Swami Vivekanand Subharti University
01-2021
B.Tech - Electronics and Communication Engineering
Camellia School Of Engineering & Technology
01-2012
Diploma - Electronics and Telecommunication
Kingston Polytechnic College
01-2009
Skills
Technical Sales & Client Management
Software
Putty , Cisco packet tracer, Microsoft office , Linux
Word , excel , advance excel , power point
Certification
AWS & DevOps Technology — 2025
SPECIALIZED TRAININGS
- Electric Vehicle (EV) Design — 2023
- Completed intensive training in Electric Vehicle (EV) Design, focusing on key systems and technologies.
- Gained theoretical and practical knowledge in Electrical Powertrain Design, Battery Management Systems (BMS), and Vehicle Dynamics.
- Completed Cisco certified Network Associate ( CCNA) training .
- Completed Redhat linux Administration Engineering training From Aptech Institute .
- Completed FIber optic based online training .
- Cloud related online training on AWS.
- Web development training based on HTML ,CSS , JAVA
- AI tools tools related training
- Comptia based online training
ADDITIONAL SKILLS & ACTIVITIES
- Sales & Client Engagement
- Drove sales and fostered long-term client relationships by providing expert technical consultation and designing customized ELV solutions. Led sales activities from start to finish, which included meeting with clients, conducting product demonstrations, and closing deals.
- Presentations & Technical Training
- Conducted comprehensive site surveys to design and propose customized security and communication solutions. Provided expert-level technical support, including system configuration and troubleshooting, to ensure optimal performance and client satisfaction. Functioned as a key point of contact for critical issue resolution, leading joint visits with BSNL/BBNL officials for site restoration.
- SOP Development & Documentation
- Authored and maintained Standard Operating Procedures (SOPs) to standardize processes, enhance operational efficiency, and ensure quality control across various technical projects.
- Business development & negotiation
reding story books and playing ccricket
various story book reading of eminent author and playing cricket matches with friends .
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 number of FRT in the development of Bharatnet project phase-1.
Languages
English
Intermediate (B1)
Hindi
Advanced (C1)
Bengali
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Interests
Social prestige , & Sound economic background
Affiliations
- WBUT , AICTE , DEC
Timeline
Project Engineer
Sandeep Tradex Pvt Ltd
10.2025 - Current
Manager, Technical Sales & Service Engineer
Victor Media Pvt Ltd
06.2025 - 09.2025
Senior Executive, ISP
CSC -e-Governance
10.2019 - 05.2025
Network Engineer
Tejas Networks
04.2018 - 10.2019
Hub Engineer
Infinium India Limited
05.2016 - 04.2018
Diploma - Electronics and Telecommunication
Kingston Polytechnic College
B.Tech - Electronics and Communication Engineering
Camellia School Of Engineering & Technology
Master of Business Administration - Production Operation & IT Management
Swami Vivekanand Subharti University