Summary
Overview
Work History
Education
Skills
Certification
Key Deliverables
Training
Timeline
Generic
Pratik Deenbandhu

Pratik Deenbandhu

Lead Site Reliability Engineer
Khandwa

Summary

A professional with over 14 years of experience in IT. An effective communicator with good relationship building & interpersonal skills.

Overview

15
15
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
1
1
Language

Work History

IBM Labs
11.2023 - Current
  • As SRE lead supporting three projects, managing the cloud infra on AWS, Openshift, postgres, redshift, atlas mongo, redis, kafka, cloudwatch alerts via terraform and Argocd. CD pipelines via groovy, and AWS CodePipeline. Creating new IAM roles when required.
  • As part of Reliability engineering Performing Migrations, routine maintenance activities, cluster-upgrades, SSL cert rotation etc. Automating routine activities.
  • Providing RCA reports. Ensuring SLI and SLO and error budget are in limit.
  • Deploying infrastructure and monitoring via terraform, Integration with AtlasMongo, redshift, IAM role chaining. Akamai route configuration. IBM nameservers. Assisting Development team in testing in case of custom requirements.
  • Enhancing monitoring via Instana, Grafana, Cloudwatch, coralogix.
  • Build and release via Jenkins.

PETC(Equifax Inc.)
05.2022 - 08.2023
  • SRE lead, managing the cloud infra on AWS, CICD pipelines.
  • Jenkins, Sonar, Fortify, nexus, docker builds and deployments.
  • 80% interaction with EKS Kubernetes cluster.
  • Publishing base images. Performing rolling updates for microservices.
  • Cluster AMI patching. SSL upgrades for internal and external sites.
  • Cluster upgrade.
  • Creating dashboards in Grafana.
  • Monitoring and troubleshooting using, datadog, appdynamics, cloudwatch.
  • Assisting developers and testing team with build and deploy environments.
  • Creating terraform and helm charts for provisioning cluster and deployments.
  • Providing modifications required for lambda batches and Jenkins.
  • 20% on s3, lambda, networking, operational activities, aws policies, AWS MSK kafka, redis, core java, python, bash.

Infosys Limited
03.2018 - 05.2022
  • Company Overview: https://www.infosys.com/
  • Assisting Pre-Sales team to prepare for technical demos. Conducting technical demos to clients.
  • Chef as configuration management tool for IIB MQ, Writing test kitchen. Preparing how-to docs.
  • Site reliability Engineer.
  • Handling On-call support for deployments and customer facing services.
  • Architecting the base infrastructure on Azure from scratch. (network, storage, logging, High availability, Disaster recovery .. )
  • Automated creation of VMs, network resources, AKS on Azure via ARM template, terraform.
  • Build and deploy pipelines via Azure Devops.
  • AZ Resource Graph query, Policy for enhancing security, Automated deployment of sec tools via DSC.
  • Configuring monitoring alerts, auto-scaling, DR on Azure.
  • Migrating virtual machines from on-premises to Azure cloud.
  • Azure Automation via PowerShell, bash, python for installation of various tools / automation.
  • Implementing CI/CD for digital loan processing application.
  • Docker environment automation for on demand provisioning.

Accenture
08.2017 - 03.2018
  • Company Overview: https://www.accenture.com
  • Change coordinator.
  • Build and release management.
  • Maintaining Git repository.

Rakuten India Enterprise Pvt, Ltd.
09.2015 - 08.2017
  • Company Overview: https://global.rakuten.com
  • Build and release of new features for mobile and web app.
  • Automation of daily tasks via python, bash, ruby.
  • Setting up monitoring for api, web, mobile endpoints via nagios and other tools.
  • Installation and configuration management of various tools via Chef, Puppet Managing IAAS and PAAS.
  • Error detectability via elastic search, newrelic, datadog.
  • Writing REST apis for interoperability between tools for mid and higher management levels(datadog and DOMO).
  • Achieving recoverability, error detectability, interoperability via Jenkins, GIT and scripting on CI/CD environment.
  • Managing applications under docker.
  • Root cause Analysis for API failures.
  • Automation tools: Jenkins, rundeck.
  • Shell Scripting.
  • Python, Ruby, bash
  • Monitoring tools: Newrelic, Kibana (Elastic search), Nagios, Datadog, Domo, Pagerduty.
  • Configuration Management: Chef, Ansible, Puppet
  • Creating/modifying recipes, cookbooks as per requirement.
  • Virtualization: Docker/kubernetes. AWS.
  • Version Control: GIT

Diya Systems (Mangalore)
08.2012 - 06.2015
  • Company Overview: https://www.glowtouch.com/
  • Installation, Configuration and Maintenance of PVC and Plesk in multiple environments (Linux/Windows) with different OS flavors.
  • Creation and maintenance of containers and virtual machines (PVC, PSBM) with different OS flavors. Adding Post installation scripts for virtual machines.
  • Handling tasks related to fixing bugs found in different applications running on the server for domains, mails, network connectivity; securing the server. Installation of Parallels Cloud Server, High Availability and troubleshooting.
  • Addressing and resolving performance bottlenecks ensuring maximum uptime.
  • Resolving issues related to web servers (IIS, Apache), mail servers (qmail, Postfix, MailEnable, Smarter mail), Databases (Mysql, MSSQL, PGsql) FTP, webhosting control panel (Plesk) and other applications running on the server.Troubleshooting tools on windows like process monitor & process explorer.
  • Troubleshooting backup and restore issues, issues related to cron settings on Virtual Machines and containers both in Linux and Windows environments. Cloud and cluster setup.
  • Installation of Hadoop and Pig on internal servers.
  • SQL queries was in day to day activity. Creating bash/python scripts for performing bulk change on the servers.

Gigapros Networks (Jabalpur), M.P.
02.2012 - 07.2012
  • Providing in-house support to the customers of Gigapros Networks through tickets and chats.
  • Server optimization and hardening.
  • Creation and maintenance of VPSs (OpenVZ). Managing templates.
  • Resolving technical issues pertaining to web servers (apache, lightspeed), mail servers (exim), MySQL database servers, FTP, applications in shared, virtual and dedicated environments.
  • Migration of full server (shared and dedicated) to the new colocation servers.
  • Installation and maintenance of web server control panels (cPanel and Plesk).
  • Fixing issues related to backups, migrations, cronjobs and installed applications etc.
  • Installation and configuration of applications like Red5, Wowza etc. on VPSs and dedicated servers.
  • Creation and maintenance of invoices through billing software WHMCS.s

Poornam Info Vision
01.2011 - 02.2012
  • Company Overview: https://bobcares.com
  • Installation, maintenance and monitoring Linux & Windows servers with webservers (Apache, IIS) webmail, FTP, database services (Mysql, MSSQL, jet).
  • Audit and secure servers to make them stable and high performing.
  • Watching and fixing server load issues, proactively taking necessary actions required to maintain uptime and availability.
  • Troubleshooting technical issues with web, mail, FTP and database servers, LVM and ISCSI.
  • Identifying and dealing with hacking, DDOS, spamming, phishing, spoofing.
  • Firewall setups (iptables/Windows firewall), Package management using YUM, RPM, apt-get, dpkg setting cronjobs. MSI As Technical Support

Education

B.E. - Computer Science & Engineering

SDITS

12th - Science

St. Paul H.S. School

10th - undefined

St. Paul H.S. School

Master of Science - Computer Science

Scaler Neoversity
Malta
04.2001 -

Skills

  • Network Management Skills: BIND and DNS
  • Database: Postgres, Mongo, MySQL, MSSQL, ORACLE 10g
  • Programming language: Bash Shell scripting, Python, JAVA, PIG, HIVE, Powershell
  • Docker, Kubernetes, Openshift
  • Directory Services: LDAP
  • Linux, Apache, Tomcat
  • IaaS: Terraform, Azure ARM
  • PaaS: Chef, Ansible
  • Cloud: AWS, Azure
  • CICD: Jenkins Groovy

Certification

RHCSS EX333 Certified (Network Services Certificate of Expertise).

Key Deliverables

To automate manual operations wherever possible.

Communicating to business in case of Incident. Ensuring RCA is delivered. 

Planning and utilizing bandwidth of the team.

Training

  • Java Backend development - 3 months , DSA - 6 months, System Design - 1 month, Data engineering - 2 months.
  • Title: C#.NET Technology
  • Company: IBM ACE (DACCIT Pvt. Ltd.), Indore
  • Duration: 45 days

Timeline

IBM Labs
11.2023 - Current

PETC(Equifax Inc.)
05.2022 - 08.2023

Infosys Limited
03.2018 - 05.2022

Accenture
08.2017 - 03.2018

Rakuten India Enterprise Pvt, Ltd.
09.2015 - 08.2017

Diya Systems (Mangalore)
08.2012 - 06.2015

Gigapros Networks (Jabalpur), M.P.
02.2012 - 07.2012

Poornam Info Vision
01.2011 - 02.2012

Master of Science - Computer Science

Scaler Neoversity
04.2001 -

12th - Science

St. Paul H.S. School

10th - undefined

St. Paul H.S. School

B.E. - Computer Science & Engineering

SDITS

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Pratik DeenbandhuLead Site Reliability Engineer