
Results-driven Program Manager with experience managing ₹4Cr+ daily COD operations across 700+ hubs, and leading high-volume express deliveries of 20K–40K shipments per day. Drove a 45% reduction in cash-in-risk through improved visibility and reporting, and reduced delivery breaches across key cities through focused operational controls. Experienced in supply chain optimization, performance reporting, and data-driven decision-making.
West Express CT Head, August 2025 to present.
Program Manager: West COD Reconciliation, May 2025 to July 2025.
Additional Projects
DC Merger Initiative (Dec 2025)
Dedicated Express Hubs (Jan 2026 – Present)
Project: Improve NPI Effectiveness with Focus on RPD & IBP Outcomes
Project: Process Optimization for Onboarding Projects