Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pratik Kamble

Mumbai

Summary

Results-driven Program Manager with experience managing ₹4Cr+ daily COD operations across 700+ hubs, and leading high-volume express deliveries of 20K–40K shipments per day. Drove a 45% reduction in cash-in-risk through improved visibility and reporting, and reduced delivery breaches across key cities through focused operational controls. Experienced in supply chain optimization, performance reporting, and data-driven decision-making.

Overview

7
7
years of professional experience

Work History

Manager

Shadowfax
Mumbai
04.2025 - Current

West Express CT Head, August 2025 to present.

  • Led Same Day and Next Day Deliveries across 6 Cities in MH, GJ, RJ and MP.
  • Managed approximately 20,000 in BAU and ~40,000 shipments in sale period.
  • Coordinated LM & MM teams for seamless E2E supply chain execution for TMR
  • Accountable to clients like Flipkart, Myntra, H&M, and Snitch for performance.
  • Owned West Express P&L, driving cost optimization and margin improvement
  • Reduced delivery breaches from 30%→22% in MUM and 35%→18% in NGP.
  • Expanding NDD to Nashik and Aurangabad by introducing new zonal lanes.

Program Manager: West COD Reconciliation, May 2025 to July 2025.

  • Spearheaded COD risk reduction for ₹4 Cr daily transactions across 700+ hubs.
  • Streamlined CMS-based COD collection and recon for faster daily settlements.
  • Utilized JAVA and HTML to build a real time COD dashboard in Google Scripts
  • Established Ops–Fin review cadence, improving E2E COD visibility and reducing cash-in-risk by 45%.

Additional Projects

DC Merger Initiative (Dec 2025)

  • Represented LM in the DC merger, reducing vehicle/hub from two to one.
  • Reengineered vehicle flows, cutting ATA by 45 mins and fleet size 68

Dedicated Express Hubs (Jan 2026 – Present)

  • Built a dedicated, express supply chain for premium e-commerce clients.
  • Launched 2 express hubs; 3 more in pipeline planning for city-wide expansion.

Intern: Regional Supply Chain

Johnson and Johnson Pvt. Ltd
Pune
04.2024 - 05.2024

Project: Improve NPI Effectiveness with Focus on RPD & IBP Outcomes

  • Reviewed NPI processes across ERP, SNP, and IBP to identify gaps and risks.
  • Supported APAC NPI governance using RACI, market matrices, and review cadence.
  • Improved execution visibility via Power BI dashboards, macros, and SOP updates.

Intern

Shoptimize Pvt Limited
Pune
06.2019 - 12.2019

Project: Process Optimization for Onboarding Projects

  • Led e-commerce onboarding for QA, JIRA tracking, and data migration.
  • Streamlined operations via SOPs, Trello, Excel, and VBA automation, reducing TAT by 75%.

Education

MBA - Operations And Supply Chain

IIM Mumbai
01-2025

B. Tech - Production Engineering

College Of Engineering Pune
01-2021

Class XII -

Janki Devi Bajaj College Of Science, Wardha
01-2017

Class X -

Gandhi City Public School, Wardha
01-2015

Skills

  • Program management
  • Supply chain optimization
  • Cash flow analysis
  • Data visualization tools
  • Performance reporting
  • Client relationship management

Timeline

Manager

Shadowfax
04.2025 - Current

Intern: Regional Supply Chain

Johnson and Johnson Pvt. Ltd
04.2024 - 05.2024

Intern

Shoptimize Pvt Limited
06.2019 - 12.2019

MBA - Operations And Supply Chain

IIM Mumbai

B. Tech - Production Engineering

College Of Engineering Pune

Class XII -

Janki Devi Bajaj College Of Science, Wardha

Class X -

Gandhi City Public School, Wardha
Pratik Kamble