Pratik Kumar
Senior Software Engineer
Gorakhpur
Summary
Dynamic Senior Software Engineer with HCL Tech, adept at enhancing software functionality and optimizing processes. Proven problem-solver with a strong programming background, delivering high-quality solutions under tight deadlines. Recognized for exceptional client support and effective project management, driving significant improvements in system performance and user experience.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Software Engineer
HCL Tech
01.2025 - Current
- Enhanced software functionality by identifying and resolving complex technical issues.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Analyzed proposed technical solutions based on customer requirements.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Inspected equipment, assessed functionality, and optimized controls.
- Translated technical concepts and information into terms parties could easily comprehend.
- Optimized dust, temperature and humidity controls for installed systems.
Software Engineer
HCL Tech
01.2022 - 01.2025
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
- Participated in agile development processes, including daily stand-ups, sprint planning, and retrospectives.
- Enhanced user experience by designing intuitive interfaces and incorporating user feedback into continuous improvements.
- Collaborated with stakeholders to translate business requirements into technical specifications, ensuring alignment with business goals.
- Proved successful working within tight deadlines and a fast-paced environment.
- Tested functional compliance of company products.
- Inspected equipment, assessed functionality, and optimized controls.
- Optimized dust, temperature and humidity controls for installed systems.
Education
B.E. - Electrical Engineering
RKDF Institute Of Science & Technology
Bhopal, India 04.2001 -
Diploma - Electrical Engineering
Academy Of Technology Management & Science
Ghaziabad, India 04.2001 -
High School Diploma -
D A V Public School, Siwan, Bihar
Siwan, India 04.2001 -
Skills
Technical support escalations
Certification
Salesforce 3X Certified (Admin, PD1, Associate)
Timeline
Senior Software Engineer
HCL Tech
01.2025 - Current
Software Engineer
HCL Tech
01.2022 - 01.2025
B.E. - Electrical Engineering
RKDF Institute Of Science & Technology
04.2001 -
Diploma - Electrical Engineering
Academy Of Technology Management & Science
04.2001 -
High School Diploma -
D A V Public School, Siwan, Bihar
04.2001 -
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