Pratik Kumar
Senior Software Engineer
Gorakhpur
Summary
Dynamic Senior Software Engineer with HCL Tech, adept at enhancing software functionality and optimizing processes. Proven problem-solver with a strong programming background, delivering high-quality solutions under tight deadlines. Recognized for exceptional client support and effective project management, driving significant improvements in system performance and user experience.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Software Engineer
HCL Tech
Bengaluru, India
01.2025 - Current
- Enhanced software functionality by identifying and resolving complex technical issues.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Analyzed proposed technical solutions based on customer requirements.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Inspected equipment, assessed functionality, and optimized controls.
- Translated technical concepts and information into terms parties could easily comprehend.
- Optimized dust, temperature and humidity controls for installed systems.
Software Engineer
HCL Tech
Bengaluru, India
01.2022 - 01.2025
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
- Participated in agile development processes, including daily stand-ups, sprint planning, and retrospectives.
- Enhanced user experience by designing intuitive interfaces and incorporating user feedback into continuous improvements.
- Collaborated with stakeholders to translate business requirements into technical specifications, ensuring alignment with business goals.
- Proved successful working within tight deadlines and a fast-paced environment.
- Tested functional compliance of company products.
- Inspected equipment, assessed functionality, and optimized controls.
- Optimized dust, temperature and humidity controls for installed systems.
Education
B.E. - Electrical Engineering
RKDF Institute Of Science & Technology
Bhopal, India 04.2001 -
Diploma - Electrical Engineering
Academy Of Technology Management & Science
Ghaziabad, India 04.2001 -
High School Diploma -
D A V Public School, Siwan, Bihar
Siwan, India 04.2001 -
Skills
Technical support escalations
Problem-solving mindset
Programming languages
Technical analysis
Client requirements
Operational support
Troubleshooting
Product development
Project management
Application release maintenance
Best practices
Technical support
Customer support
Critical thinking capacity
Continuous delivery
Java
Salesforce Admin
Certification
Salesforce 3X Certified (Admin, PD1, Associate)
Timeline
Senior Software Engineer
HCL Tech
01.2025 - Current
Software Engineer
HCL Tech
01.2022 - 01.2025
B.E. - Electrical Engineering
RKDF Institute Of Science & Technology
04.2001 -
Diploma - Electrical Engineering
Academy Of Technology Management & Science
04.2001 -
High School Diploma -
D A V Public School, Siwan, Bihar
04.2001 -