Pratik Padwal

As a Senior Business Analyst at Eversana, I was responsible for gathering and analyzing business requirements, managing stakeholder relations, and leading Agile project management. Key Responsibilities include:

• Collaborating with stakeholders to document and prioritize business requirements for multiple projects.
• Conducting data analysis using Snowflake and creating enterprise-level reports for informed decision-making.
• Developing user stories, acceptance criteria, and maintaining project documentation on Confluence.
• Serving as both project manager and scrum master on a legal project, overseeing the entire project lifecycle.
• Maintaining strong relationships with clients, internal teams, and external vendors.

Received company-wide recognition for outstanding performance through a Cultural Kudos award.

Key Responsibilities:

• Business Specifications & Mockups: Owned and documented SFSC functionality for new business customers.
• Agile Project Management: Assisted PM with sprint planning, story points, and development assignments. Acted as Sprint Guardian and participated in SAFe PI planning.
• Payment Processors: Worked extensively with payment processors, ensuring efficiency and cost-effectiveness, and resolved customer payment issues.
• Requirement Gathering: Collected requirements for multiple domains hosted in SFSC, provided suggestions, and mapped staging environment jobs for the development team.
• Service Cloud Admin: Managed orders, product catalog uploads, and integration reviews.
• Website Quality Assurance: Validated global components, breakpoints, and website responsiveness.
• UAT: Conducted user acceptance testing, pushed tickets to the production server, and created test cases and plans.
• Project Allocation: Worked on following projects for Desoto Technologies, a subsidiary of CBI brands, including https://www.dickies.com/ and http://allheart.com/.

Working as a full time Business Analyst, to bridge the gap between Client Requirement and Developers.

Requirement Gathering Process

• Receiving Requirements from Business Stakeholders.
• Research and Analyze different outcomes and possible software solutions to address its objectives and increase efficiency.

Responsibility in Fintech Domains

• Worked with clients to dismantle tightly interdependent monolith applications to use the micro-services based architecture.
• High-level of code base understanding on loosely coupled architecture via APIs.
• Mostly worked in .net architecture.
• Super headed and briefed junior developers to setup code base and architecture.

Requirement Elicitation

• Translating and Simplifying requirements in the form of FRS/FSD, SRS/SRD.
• Creating click-through prototypes/mock-ups to analyze and validate the requirement.

Planning and Product Management

• Exposure to Agile Scrum Development Principles and Methodologies.
• Organizing Meetings such as: refinement sessions, daily standup, sprint review, retrospective, sprint planning.
• Supporting project teams during analysis and planning the stages of Software development.
• Complying with regulations of PCI and GDPR.

Risk Evaluation

• Predicting potential problems.
• Determining ROI and risk for stakeholders.

Budget Planning

• To make sure project requirements and requests are realistic and within the budget, to avoid any extra spend. For e.g. requirement of new servers.

SQL

• Modify and update data in the current company database using SQL.

Key Responsibilities in this company includes:

Technical Writing:

• Provided assisting hand in documenting and analysis of Elevate! Products.
• Creating Database Diagrams, UMLs and system flow diagrams
• Conducted Research in Elevate! Data interchange commonly known as Electronic Data Interchange(EDI).

JIRA

• Used JIRA as a Software Development tool to Plan and Monitor various tasks and issues.

SQL (Create Update and Delete Table Entries)

• Used SQL to analyze and update providers data into database.

Product Ownership and Documentation Lead with Regal Medical Group

• Got opportunity to work as a Product owner with "Regal Medical Group", one of the largest US Based Health Care Providers to set up the Elevate! Products.
• Owning the stakeholder management, requirements and implementation for all products delivered from offshore.
• Got knowledge on Guidewire products such as: PolicyCenter, ClaimCenter and BillingCenter.
• Mainly worked on ClaimCenter to modify and configure various requirement requests from Stakeholders.
• Got trained under Agile coaching.

Key Activities Include:

• Prepare a Pitch deck for clients who are searching for Freelance BA
• Work as an Offshore BA to assist client’s developers to translate requirement in document format
• Sprint Planning and attend Retrospective virtual meetings to coordinate with Client’s Developers.

Worked on following two large scale projects:

GPA: 3/3