Pratik Pattnaik

Salesforce experience:

• Done the salesforce training from YouLearning portal and have hands-on practice in below areas.
• Salesforce developer fundamentals with building basic declarative app and a programmatic app.
• Knowledge on Data modeling and management, uses of objects, field types, formulas, relationships, object security, roll-up summaries, data import wizard, data export services, apex data loader.
• Key knowledge on declarative process automation and logic. Process builder and workflow rules.
• Building and scheduling different types of flows, screen flows.
• Page layouts and lightning app builder
• Good practice in using developer console for apex class and apex trigger handler.
• Uses of all the apex logic like if/else statement, ternary operators, switch statements, for loops, while loops, try catch and custom exceptions etc.
• Knowledge on object oriented concepts
• Salesforce lightning UI. Upgrading classic app to lightning.
• Completed the Salesforce Lighting certification from udemy learnings.

Siebel experience:

• Siebel EAI, EIM batch job development.
• Siebel Workflows, scripting, business services, business objects, integration objects.
• Siebel configuration, links, joins, List of values.
• Use of SQL developer.
• Oracle Cloud Data Management 2023 Certified Foundations Associate.
• Oracle Cloud Infrastructure 2023 Certified Foundations Associate.

• Hands on experience in Siebel Configuration
• Workflows, eScripting, Business services, Business components properties.
• Designing Rest APIs with authentication.
• Siebel Integration, Inbound and Outbound web Services.
• SQL queries formation with DB views.

• Importing of sifs, activating WF's/TF's, DDL Sync of tables and various other changes related to back end server and UI along with quick resolution of post release issues related to environmental changes
• Vulnerabilities remediation related to Java and kernel to avoid security compliance across SIEBEL, OEDQ and CITRIX
• Month End order submissions from Siebel for orders more than 1 lakh
• Implementing changes related to throttle, no of orders resulting in time reduction for activity completion without server impact
• Done configuration and parameter level changes on components according to developers request
• Completed Failover and Failback for Siebel
• Configuration of test environments post database refresh activities which involve changing of end points, user creation, assigning roles and responsibilities, LOV changes
• Ownership of non-production Siebel environment issues (including 4Dev's,4 SIT'S, UAT and PAT) deployments and required solutions
• Performed various Siebel related activities like log level activity, Deals Load etc.

Automations :

• Alert configurations for various production and non-production issues, so that appropriate actions can be taken avoiding SLA breach.
• Automation scripts for PROD, DR & PAT environment sync check, cpu, memory,component parameters, files & srf.
• Auto Healing scripts for auto recovery of components, agents and server space clear without manual intervention.