Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Languages
Certification
Websites
PRATIK SHEKHAR

PRATIK SHEKHAR

Senior Developer
Bengaluru,KA

Timeline

Salesforce Consultant - Deloitte
03.2024 - Current
Salesforce Developer - Accenture
07.2021 - 03.2024
KIIT University - Bachelors of Technology, Information Technology
06.2017 - 07.2021
DAV - 12th, PCM
04.2016 - 03.2017
DAV - 10th , PCM
04.2014 - 03.2015

Work History

Salesforce Consultant

Deloitte
03.2024 - Current

Salesforce Developer | Community, Sales, and Service Cloud
Hands-on experience working across Salesforce Community, Sales Cloud, and Service Cloud, delivering scalable and secure solutions.

Designed and implemented custom Lightning Web Components (LWC) including customized home pages, and implemented complex business logic in apex(Sync, Async) and migrated legacy components from Aura to LWC for improved performance and reusability.

Built complex back-end logic with custom Apex Controllers, Triggers, Batch Apex, Scheduled Jobs, Future Methods, and Test Classes, ensuring code coverage and maintainability.

Contributed to innovative technical designs and supported team members in resolving critical production and deployment issues.

Converted legacy automation from Process Builder to Flow, enhancing maintainability and system performance.

Executed core Salesforce Configuration tasks including creation and optimization of Flows, Process Builders, Workflow Rules, Validation Rules, and Record Types.

Managed deployments using AzureDevOps, TFS and Change Sets, ensuring smooth transitions from sandbox to production environments.

Enabled Event Monitoring and built custom analytics dashboards leveraging Event Monitoring (EM) datasets to meet dynamic business requirements.

Led initiatives for proactive system monitoring, including generation and analysis of Health Check reports, Optimizer reports, and Scale Center insights, followed by implementation of action plans based on findings.

Developed automated solutions for key security controls such as user deactivation, profile change alerts, and access control notifications using Apex and scheduled jobs.

Salesforce Developer

Accenture
07.2021 - 03.2024

Salesforce Developer | Community, Sales, and Service Cloud, Consumer Goods Cloud, Commerce Cloud

Hands-on experience working across Salesforce 360 delivering scalable and secure solutions.

Designed and implemented custom Lightning Web Components (LWC) including customized home pages, and implemented complex business logic in apex(Sync, Async) and migrated legacy components from Aura to LWC for improved performance and reusability.

Built complex back-end logic with custom Apex Controllers, Triggers, Batch Apex, Scheduled Jobs, Future Methods, and Test Classes, ensuring code coverage and maintainability.

Contributed to innovative technical designs and supported team members in resolving critical production and deployment issues.

Converted legacy automation from Process Builder to Flow, enhancing maintainability and system performance.

Executed core Salesforce Configuration tasks including creation and optimization of Flows, Process Builders, Workflow Rules, Validation Rules, and Record Types.

Managed deployments using AzureDevOps, TFS and Change Sets, ensuring smooth transitions from sandbox to production environments.
Enabled Event Monitoring and built custom analytics dashboards leveraging Event Monitoring (EM) datasets to meet dynamic business requirements.

Led initiatives for proactive system monitoring, including generation and analysis of Health Check reports, Optimizer reports, and Scale Center insights, followed by implementation of action plans based on findings.

Developed automated solutions for key security controls such as user deactivation, profile change alerts, and access control notifications using Apex and scheduled jobs.

Authored code fixes and enhancements for inclusion in future code releases and patches.

Optimized dust, temperature and humidity controls for installed systems.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Education

10th - PCM

DAV, Patna
04.2014 - 03.2015

12th - PCM

DAV, Patna
04.2016 - 03.2017

Bachelors of Technology - Information Technology

KIIT University, Bhubaneswar
06.2017 - 07.2021
  • 8.45 CGPA

Skills

Apex development

Sales cloud expertise

Salesforce configuration

Lightning components

Salesforce administration

Service cloud expertise

Agile methodology

Einstein analytics

Salesforce security

Community cloud expertise

Problem-solving

Critical thinking

Excellent communication

Python programming

Time management abilities

Cloud services

Agile methodologies

Problem-solving aptitude

Code development

Requirements analysis

Technical analysis

Computer programming

Software development

Cloud computing

Machine learning

Data visualization

Performance tuning

Information security

Analytical skills

API development

Certified developer

Technology integration

Strong multi-tasking skills

Platform app builder

Customization expertise

Salesforce component development

Apex code

Salesforce platform development

Salesforce integration

CRM workflow development

Salesforce development and design

User interface design

User access administration

Salesforce tool development

Web services design

JavaScript proficiency

SQL scripting

Salesforce APEX and visualforce

Security implementation

System coding

Testing and debugging

JIRA

Javascript

Project documentation

Agile development methodologies

SOAP and restful web services

System administration

Software development tools: JIRA, confluence

HTML

Application development

Teamwork and collaboration

Product development

Software documentation control

Integration readiness analysis

Solutions deployment

GitHub collaboration

Code validation

Continuous integration systems

Stakeholder management

Agile

Cross-functional collaboration

Creative and innovative

CRM software

Programming languages: java, C#, net, Python

Software deployment

Requirements gathering

Build releases

RDMS development

Software customizations

Programming

Software applications

Code reviews

Performance improvement

Summary

Results-driven professional with deep expertise in Salesforce solutions and strong focus on team collaboration. Adept at delivering customized CRM strategies, optimizing processes, and driving business growth. Known for adaptability, problem-solving skills, and commitment to achieving impactful outcomes. Skilled in Apex and custom LWC development, system integration, and user training, ensuring seamless implementation and user satisfaction.

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Certification

  • Salesforce Certified Platform Developer 1
  • Salesforce Certified JavaScript Developer 1
  • Salesforce Certified Data Consultant
  • Salesforce Certified AI Specialist
  • Salesforce Certified AI Associate
  • Salesforce Certified App Builder
  • Salesforce Certified Administrator
  • Salesforce Certified Associate
PRATIK SHEKHARSenior Developer