Pratiksha Jadhav
Team Lead- Business Solution Group
Navi Mumbai
Summary
A highly purpose driven professional with a proven track in requirement elicitation, record of delivering business transformation, continuous improvement and efficient growth in fast moving, complex environments contributing for self-development along with the organization.
Overview
4
4
years of professional experience
7
7
Certifications
3
3
Languages
Work History
Team Lead (Business Solution Group)
Khaugalli Foods Pvt Ltd
Pune
01.2023 - 03.2025
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.Handled level 2 business escalations.
- Initiated a unique way for feedback collection from retails customers which helps to correctly identify the scope of improvement, which lead to improvement of customer satisfaction index by 28%
- Delivered presentations to senior management fortnightly based on statistical analysis of data, presenting key insights & dashboards
- Ownership of project delivery involving cross functional teams and high value stakeholders
- Successfully delivered 6 major projects within the tenure
- Implemented and optimized CRM system improving data collection accuracy & reporting efficiency
- Partnered with zonal team to build reporting infrastructure from the ground up using Tableau and SQL to provide real-time insights into the demand generation & daily efficiency of each field associates
- Conducted quality control audits, Root cause analysis and 5 Why analysis for internal stakeholders
- Trained new team members by relaying information on company procedures and safety requirements.
Operations Executive
AGRI 10X Pvt Ltd
01.2021 - 01.2023
- Conducted market research for analysis of scope of new product inception in the competitive market
- Responsible for collection of raw data, handling large business data sets and converting the data into key business metrics
- Mentored and trained team of 25 associates
- Quality POC for Pune node, conducted in-house quality audits
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Developed operational processes to help organization adapt to market change.
Education
BSC - Agriculture
College of Food Technology & Agriculture
Mumbai, India06-2021
MBA - Supply Chain Management & Marketing (2024-26)
DY Patil
Navi Mumbai 04.2001 -
Skills
Operations management
Certification
Basic-SQL
Accomplishments
- Received 'Beyond Award' for exceptional work for delivering project -SURYA.
- Awarded the best employee of the Year at 'Khaugalli Foods Pvt Ltd'.
- Received 'Process Ninja' award for achieving 100% quality in Pune node.
Timeline
Team Lead (Business Solution Group)
Khaugalli Foods Pvt Ltd
01.2023 - 03.2025
Operations Executive
AGRI 10X Pvt Ltd
01.2021 - 01.2023
MBA - Supply Chain Management & Marketing (2024-26)
DY Patil
04.2001 -
BSC - Agriculture
College of Food Technology & Agriculture
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