Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Pratiksha Kadam

Mumbai

Summary

Experienced professional with 4+ years in the Telecom industry, skilled in software testing, backend application support, and automation. Proficient in Python, Pandas, and Linux for network data analysis and reporting. Demonstrated expertise in Functional, Regression, System, and Sanity Testing. Adept at automating processes to improve efficiency and reduce manual effort. Strong problem-solving abilities and commitment to delivering high-quality, scalable backend solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Performance Management Engineer

Vodafone Idea Ltd
Mumbai
03.2025 - Current
  • Working on the COG Project, focusing on Infiworks tool testing and backend data validation.
  • Conducting functional and regression testing to ensure tool stability and performance.
  • Collaborating with developers and stakeholders to report and resolve defects in Infiworks.
  • Assisting in automating test cases using Python for repetitive backend validation tasks.
  • Verifying data integrity across various modules, and performing sanity checks post-deployment.

Performance Management Engineer

NSN Pvt Ltd
02.2020 - 02.2025
  • Developed automated Python scripts for network analysis across Cisco, Juniper, and Nokia systems.
  • Ensured SLA compliance and enhanced reporting accuracy by automating data processing tasks.
  • Monitored daily network performance and health metrics, identifying trends and resolving anomalies.
  • Led testing and validation of automation scripts to ensure cross-platform compatibility.
  • Collaborated with network engineering teams to troubleshoot and resolve critical issues.
  • Spearheaded adaptable Python-based tools that adjusted to dynamic network configurations.
  • Led QA efforts ensuring script reliability and system performance across vendor platforms.

Application Support Engineer

Digiosk Pvt Ltd
05.2018 - 02.2020
  • Provided technical support for a payment app, ensuring smooth onboarding and issue resolution.
  • Diagnosed user issues involving registration, KYC, and authentication processes.
  • Developed preventive measures and documented support procedures to streamline operations.

Education

Bachelor of Engineering - Electronics & Telecom

Mumbai University
Mumbai
01.2016

HSC -

Maharashtra State Board
01.2011

SSC -

Maharashtra State Board

Skills

  • Python
  • SQL
  • Net
  • Postman
  • Jira
  • Bugzilla
  • Functional Testing
  • Regression Testing
  • Sanity Testing
  • System Testing
  • Automation Testing
  • Linux
  • Windows
  • Critical Thinking
  • Problem Solving
  • Capital Markets
  • Telecom

Certification

  • Python Certification
  • Basic SQL and .Net Course
  • In Progress: Selenium Testing Certification
  • In Progress: AI Prompt Engineering Certification

Projects

COG Project, Vodafone Idea Ltd, 03/01/23, Present, Testing and validating the Infworks network operations tool for stability and performance., Writing and executing test cases for various features and functionalities., Performing backend data validation using SQL and Python scripts., Collaborating with cross-functional teams to ensure tool readiness and deployment quality. NetOps & Resiliency Projects, NSN Pvt Ltd, 02/01/20, 02/28/23, Developed Python scripts for network analysis and troubleshooting across multi-vendor environments., Conducted automated and manual testing of internal tools and reporting systems., Used Selenium and Postman for website feature testing and validation. OnboardEase, Digiosk Pvt Ltd, 05/01/18, 01/31/20, Developed and executed test cases for web-based customer onboarding., Validated KYC, biometric authentication, and error handling workflows., Delivered comprehensive reports for QA enhancements and platform improvement.

Timeline

Performance Management Engineer

Vodafone Idea Ltd
03.2025 - Current

Performance Management Engineer

NSN Pvt Ltd
02.2020 - 02.2025

Application Support Engineer

Digiosk Pvt Ltd
05.2018 - 02.2020

Bachelor of Engineering - Electronics & Telecom

Mumbai University

HSC -

Maharashtra State Board

SSC -

Maharashtra State Board
Pratiksha Kadam